Southbank Dodge Chrysler LTD
Ottawa, ON
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2,131 Reviews of Southbank Dodge Chrysler LTD
Great experience with the service department. They took my starting issue seriously, kept me informed throughout the repair, and ensured the vehicle was thoroughly tested before returning it. Pro They took my starting issue seriously, kept me informed throughout the repair, and ensured the vehicle was thoroughly tested before returning it. Professional and courteous service. More
Had some bodywork done. The work itself was great. No complaints there. Just the customer service that needs fine tuning. RJ the body shop manager needs some TLC. When dropp The work itself was great. No complaints there. Just the customer service that needs fine tuning. RJ the body shop manager needs some TLC. When dropping off the truck he was quite a piece of work. Like he was having a very bad day. Gave him the benefit of the doubt. Picking up the truck confirmed he was having a bad year I guess. Being front and center like that, you need to be on your best behaviour as you are representing your dealership. Send him to customer service 101 please. Will not return to this dealership. More
I love the “old school” feel , everything about it is service oriented RJ just seems to have patience with customers no matter what he is facing It’s a breathe of service “ fresh air” in today’s wo service oriented RJ just seems to have patience with customers no matter what he is facing It’s a breathe of service “ fresh air” in today’s world that just seems in such a hurry More
I would never recommend this dealership as it is extremely unprofessional. I have never seen a company with so little respect for the customer. If I could give them lower than a 1 I would. extremely unprofessional. I have never seen a company with so little respect for the customer. If I could give them lower than a 1 I would. More
I really like the professional team in service and front desk. Very friendly team and they are well trained desk. Very friendly team and they are well trained More
I had a oil change July 6/2026 job well done on problem with the staff all very helpful and informative i feel confident in the workers, Madeleine O’Neil is the best Customer Relations Service Co-Ordinator with the staff all very helpful and informative i feel confident in the workers, Madeleine O’Neil is the best Customer Relations Service Co-Ordinator can’t ask for a better person to make you feel valued. thanks have a great day More
The dealership staff make every attempt to satisfy the customers needs. They show a genuine positive atmosphere when dealing with customers. customers needs. They show a genuine positive atmosphere when dealing with customers. More












