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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,131 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,131 Reviews of Southbank Dodge Chrysler LTD

July 31, 2026

Great experience with the service department. They took my starting issue seriously, kept me informed throughout the repair, and ensured the vehicle was thoroughly tested before returning it. Pro More

by nelsonconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon, Brandon Dallaire, Ala Alqasem, Madeleine O'Neil, Rod Brand
July 30, 2026

Had some bodywork done. The work itself was great. No complaints there. Just the customer service that needs fine tuning. RJ the body shop manager needs some TLC. When dropp More

by Isingforjesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RJ
July 28, 2026

I love the “old school” feel , everything about it is service oriented RJ just seems to have patience with customers no matter what he is facing It’s a breathe of service “ fresh air” in today’s wo More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, Madeleine O'Neil
July 28, 2026

I would never recommend this dealership as it is extremely unprofessional. I have never seen a company with so little respect for the customer. If I could give them lower than a 1 I would. More

by Apigeononamission
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon service manager, Daniel O'Neil
July 27, 2026

Service was helpful. Vehicle was in for a full day, was grateful for complimentary drop off and pick up. More

by Locks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, BRENT RODGER
July 25, 2026

I really like the professional team in service and front desk. Very friendly team and they are well trained More

by Karamfarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Madeleine O'Neil, Daniel O'Neil, Christopher Desjardins, Leah Maheux, Tyler Parker, BRENT RODGER
July 22, 2026

Fast polite respectful accurate anytime when you purchase a car or truck or SUV outstanding Service Thank you More

by Maurice Beaudoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
July 15, 2026

I had a oil change July 6/2026 job well done on problem with the staff all very helpful and informative i feel confident in the workers, Madeleine O’Neil is the best Customer Relations Service Co-Ordinator More

by Powan.maharaj Helene Maharaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Madeleine O'Neil
July 09, 2026

Efficient service , kept me well informed, courteous staff, easy to get information about the service performed. More

by Denis.stamour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Tyler Parker
July 06, 2026

The dealership staff make every attempt to satisfy the customers needs. They show a genuine positive atmosphere when dealing with customers. More

by Garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan, Husyen, Madeleine O'Neil, Daniel O'Neil
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