Butch Suntrup | Page 2

I’m am leaving a review for the service department. I have had the worst experience this past year with them. The service advisors are always helpful, it seems like the mechanics have no clue what they a have had the worst experience this past year with them. The service advisors are always helpful, it seems like the mechanics have no clue what they are doing. Every time I’m there for maintenance something else goes wrong. I went for an oil change and alignment and my battery died because they left my hazards on too long. Last time I was there was to fix my sensor in my keyless entry and now my window has a hard time rolling up. The time before that I heard a noise underneath the car and they told me multiple times they had no clue was it was. They sent me to the back of the shop so I could look at the underneath of the car myself and of course I found the problem right away and even the service manager was completely shocked none of his guys could figure it out. I highly recommend if you buy a car from here that you take it else where for Maintenance, don’t even bother getting the warranty through them because I promise you it doesn’t cover anything. Hands down the worst service I have every experienced. It’s pretty bad when they know me by name because every time I’m in there, they mess up my car and have to fix it. More

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We had the best experience ever at Suntrup KIA buying our new Telluride. Our sales professional-Moe-was so responsive, helpful, professional and knowledgeable. He even came in on his day off for us to get ou new Telluride. Our sales professional-Moe-was so responsive, helpful, professional and knowledgeable. He even came in on his day off for us to get our new car when it arrived. The finance staff was amazing. The mgmt were available for any questions or help. Every step of the process was a breeze. Made buying our car enjoyable. We love our car and it was worth the wait. I would highly recommend Moe and Suntrup KIA to anyone looking to buy a car. I cannot thank them enough for their friendly professional service. More

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Great experience at Suntrup Kia I came in wanting to get emissions done on my KIA soul! Then I met Walter brown who told me he could trade me out of my KIA soul and get a brand new K I came in wanting to get emissions done on my KIA soul! Then I met Walter brown who told me he could trade me out of my KIA soul and get a brand new Kia! Walter brown was great! More

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Great experience! Moe is an amazing, knowledgeable and kind salesman who was patient and invested in helping me find the perfect car for my needs and budget. I would de Moe is an amazing, knowledgeable and kind salesman who was patient and invested in helping me find the perfect car for my needs and budget. I would definitely recommend Moe and the Suntrup Team to family and friends looking to purchase or lease their next vehicle. More

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Great experience Everything was so great here at the dealership Walter, Brandon, and butch Suntrup all helped me out! I will return! Thank you so much Suntrup Kia Everything was so great here at the dealership Walter, Brandon, and butch Suntrup all helped me out! I will return! Thank you so much Suntrup Kia More

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