Bryan Wiltgen | Page 18

These guys were great to work with. .....we kept them late to finish our deal and they really did a good job, polite, and friendly......nice job .....we kept them late to finish our deal and they really did a good job, polite, and friendly......nice job More

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I recently worked with Katrina while shopping for a used Acura MDX, and I had a great experience. She was professional, responsive, and respectful throughout the process. I appreciated her consistent follow Acura MDX, and I had a great experience. She was professional, responsive, and respectful throughout the process. I appreciated her consistent follow-ups without being pushy, and she provided clear, helpful information whenever I had questions. More

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Great place to buy a Toyota. Have bought 5 cars from this dealership and never any issues. Would highly recommend to anyone looking to buy new or used. Have bought 5 cars from this dealership and never any issues. Would highly recommend to anyone looking to buy new or used. More

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I have been very pleased with this dealership but do have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections wer have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections were not thorough and was confronted with $7000 in costs for a routine maintenance required warning. The needed work involved things that should have easily been seen and were missed by past inspections. I was told inexperienced staff may not have been thorough during past inspections. Since my vehicle was a 2009 I chose to purchase a vehicle rather than have the repair work done. I have always taken my vehicle to the dealer for oil changes and maintenance to have confidence my vehicle was safe to drive. I definitely appreciated the thorough, patient and efficient attention I received this week from your service department (Ammar), sales ( Mr. Ball) and finance. (Bryan) and hopefully will be pleased when I take possession of the 2022 RAV4. Understandably in the future I will be more diligent to confirm maintenance checks are thorough and up to the standard I would hope Ed Martin Toyota requires. More

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Phenomenal job by everyone that worked with me! Couldn’t have asked for better service. Michael Ball is in a league of his own as a salesman and couldnt recommend him enough if you are looking to b Couldn’t have asked for better service. Michael Ball is in a league of his own as a salesman and couldnt recommend him enough if you are looking to buy a car. First time buyer at Ed Martin and will happily be coming back! More

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This was by far the best first car buying experience I have ever had and I learned so much even though it was emotional. have ever had and I learned so much even though it was emotional. More

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Very professional sales and support team. Asked and listened to our needs and desires for a vehicle. Exceeded our expectations. Asked and listened to our needs and desires for a vehicle. Exceeded our expectations. More

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Exceptional staff, top to bottom; Darnell was a great facilitator, Sam Martin and the finance guys were helpful and Bryyan took me through wrapping up. I am very happy, and my family will be back. Anyone facilitator, Sam Martin and the finance guys were helpful and Bryyan took me through wrapping up. I am very happy, and my family will be back. Anyone reading this, check them out during your search! More

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Moises was incredibly helpful and transparent throughout the buying process. He took great care of us in ensuring the vehicle was all set for a smooth pickup. the buying process. He took great care of us in ensuring the vehicle was all set for a smooth pickup. More

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Went in to buy a new vehicle and was helped by Ryan Dineen (sales) and Bryan Wiltgen (finance), they both made things extremely quick and easy for me. Definitely made their pitches on extra items offer Dineen (sales) and Bryan Wiltgen (finance), they both made things extremely quick and easy for me. Definitely made their pitches on extra items offered by the dealer but respected when I said I wasn't interested, answered all my questions, and there was no fluff items to haggle away on the final sale. Got my vehicle in probably under 3 hours total time. More

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