Bryan Carlton | Page 17

Highlight of my day!!!! I just want to first start off by same the entire team is amazing!!!! From Ryan in service start on time and staying in consistent communication with I just want to first start off by same the entire team is amazing!!!! From Ryan in service start on time and staying in consistent communication with me, to every person who personally spoke to me and made me feel at home. There are not enough stars on this page for this dealership!!! Last and certainly not least I have to give it to Bryan. I went in for a oil change and tire rotation, and what made him stand out to me the most is that he remembered our first conversation when I purchased my Forte. That was a huge wow factor. He asked about my day and saw how I kept looking and the new Kia Stinger they had. He asked if I wanted to take it for a spin while I waited, and of course I said yes. I am a huge sport and muscle car Girl and was elated he asked. He walked me through all the specs bells and whistles and showed me he value Kia puts into their products. People truly understand Kia cars, and I am completely blown away by how awesome that model was. The thing that really made this part of my day meaningful is the fact, I already have a car and definitely am not in the market for getting one at this time. However Bryan created a valued experience by planting a memorable seed. I have found my new dealership home and will be back when that time arrives. All in all as you can tell I am truly excited and enjoyed my visit with Kia today. Thank you thank you Kia team for all your hard work and thank you Bryan for setting the bar for customer service!!!! More

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Bryan Carlton Bryan was excellent to work with! I was nervous about purchasing a new car, and he was very patient and attentive to answering all of my questions and Bryan was excellent to work with! I was nervous about purchasing a new car, and he was very patient and attentive to answering all of my questions and concerns. He has also reached out to me since I purchased my car to make sure I am still satisfied and happy with my decision. I would recommend him to anyone! More

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Buying a new car Bryan Carlton was a great salesman Didn’t talk us into buying something we didn’t want. Also he took the time to answer all the questions we had and m Bryan Carlton was a great salesman Didn’t talk us into buying something we didn’t want. Also he took the time to answer all the questions we had and made sure I could work by phone with my car. Susan kelenski More

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Customer care The reason I gave Bryan 5 stars is because he deserves it simply because he was very patient and caring excellent customer service and was very honest The reason I gave Bryan 5 stars is because he deserves it simply because he was very patient and caring excellent customer service and was very honest this isn’t the first time I bought a car from Bryan I purchased two cars prior to this and will purchase more as well as send others is way More

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Gotta drive a kia Loved my experience in buying my optima, Brian is professional yet as friendly as can be, you can tell he loves what he does. I sent my brother n law Loved my experience in buying my optima, Brian is professional yet as friendly as can be, you can tell he loves what he does. I sent my brother n law to buy a car from him and he loves his Kia too! I think when your good as Brian you deserve to have repeat customers ! I would call Brian every week letting him know what a happy camper I was with my car. Who does that? It’s because this guy is that guy who loves people!!!! More

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Happy customer Brian is a stand up kind of guy, he really goes out of his way to make sure your satisfaction with your choice of vehicle is the up most importance to Brian is a stand up kind of guy, he really goes out of his way to make sure your satisfaction with your choice of vehicle is the up most importance to him, loved my experience with this dealership absolutely beautiful place , very classy and professional, thanks Brian for everything. Love our optima. More

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Bryan “My Kia Guy” Mariah Humphrey I just want to say thank you to Kia for having Bryan there at the right place right time. Thank you Bryan for being patient and working with me. The c I just want to say thank you to Kia for having Bryan there at the right place right time. Thank you Bryan for being patient and working with me. The communication was great, you understood my needs and you not only exceeded my expectations you met them. So thank you to Kia and Bryan for my new car. More

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A true blessing My family have been unlucky when it comes to cars. We always thought buying cheap was the smarter move but in the long run it was the far more expens My family have been unlucky when it comes to cars. We always thought buying cheap was the smarter move but in the long run it was the far more expensive one. Especially when these decade or over a decade old cars would die on us. We went to a few dealerships and were unhappy with the customer service that was given to us. But when we came to the Auburn hills Kia, a weight had been lifted and it was truly a breath of fresh air. Bryan made my mother and I feel so welcomed. He truly cared about our situation. He was persistent in us walking out of there with not one but two cars! His caring and empathetic personality made us feel so comfortable. Thanks a million! More

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A unforgettable experience Bryan really went out of his way to help me he never got frustrated with me and he didn't rush me he was extremely patient and caring he's a really go Bryan really went out of his way to help me he never got frustrated with me and he didn't rush me he was extremely patient and caring he's a really good man I wouldn't change anything that took place the day I got my new car he was a blessing More

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Summit Place Kia you have one fine salesmen A BIG Thank you, Thank you to Bryan!!!! He understood, he listened and he put me in my first car and told me to take a test drive. Not only did he tak A BIG Thank you, Thank you to Bryan!!!! He understood, he listened and he put me in my first car and told me to take a test drive. Not only did he take away the worry and ease my doubts he was a friend. I really appreciate how patient and understanding he was, Calm and peaceful spirit. I believe he went over and beyond to make sure I had a car. Now I am an ecstatic owner of a brand new 2017 Kia Forte and I love every bit of It?. He and everyone at Kia gave me peace of mind. Top of the line customer service, was there to answer questions when ever I needed and always with a friendly smile. Well done, one extra satisfied customer here. 😁 I'm so excited. Thank you!!!!! More

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