Bruce Hanson
Bruce Hanson at Flood Mazda
Refer Me

Bruce Hanson | Page 17

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
170 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 5 mos

Industry Experience

41 yrs, 5 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

170 Reviews

Write a Review

170 Reviews of Bruce Hanson

February 04, 2019

Dealership Rating
Employee Rating

Great Service Went in for an oil change and inspection. Everyone was helpful and was able to get me out quickly and everything was done right the first time. More

by bostonfan383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

Feb 08, 2019

Flood Mazda responded

bostonfan383, Thank you for taking the time to leave your review. Our goal is to give every customer the same great service you experienced with us here at Flood Mazda. We appreciate your business and look forward to helping you with all of your future automotive needs. Regards, The Flood Mazda Team

January 29, 2019

Dealership Rating
Employee Rating

Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff More

by KARENASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Palmari, Steve Furtardo , Alyssa Hagerty

Jan 29, 2019

Flood Mazda responded

KARENASH, Thank you for the recommendation! We are very happy to hear that you had an enjoyable experience with us here at Flood Mazda. We appreciate your business! Regards, The Flood Mazda Team

December 31, 2018

Dealership Rating
Employee Rating

Service appt . Waited 3 hrs for completion .Customers who came hour after me were finished first . When vehicle was brought to me they had neglected to vacuum. W More

by ELLENMACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha

Jan 03, 2019

Flood Mazda responded

Ellen, Thank you for sharing your concerns with us. We are in the middle of expanding the dealership to provide the dealership that you and all of customers deserve including adding more staffing to ensure that we can efficiently service your vehicle. Did you know: You never have to wait for your car to be serviced. You can always call us and we will be happy to pick your vehicle up at your home or work, leave you with a fresh service loaner and bring your vehicle back to you when it is done. Please feel free to contact us should you need anything at all. Best, Team Flood Mazda

December 17, 2018

Dealership Rating
Employee Rating

Service Made appointment for oil change through your web site. It was straightforward. Service at dealership was professional and friendly. I also talked to o More

by ALVARO.TINAJERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty

December 03, 2018

Dealership Rating
Employee Rating

Mazda 6 Speed Reincarnated! I've had my Mazda 6 Speed since 2006 and have serviced in each and every time at Flood Mazda. Though it has been well maintained it became mechanicall More

by BEZERKBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

November 16, 2018

Dealership Rating
Employee Rating

Excellent Service Center I take all three of my Mazda’s for servicing to this dealer. Unfortunately, I’ve never purchased a Mazda from them. That will be corrected when I’m in More

by pepegas187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty

November 08, 2018

Dealership Rating
Employee Rating

SERVICE at FLOOD MAZDA WAKEFIELD CENTER I always enjoy my time getting my Mazda serviced at your Mazda Wakefield Auto center ! Everyone from Steve,Alyssa,Bruce & Ron are very friendly & inf More

by JRMAC50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo , Alyssa Hagerty

October 27, 2018

Dealership Rating
Employee Rating

Great service - very nice professional folks!! My visits to Flood Mazda are always pleasant and seamless. They really go out of their way to handle everything. Although i live in Cumberland RI and More

by OCEANRI68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty

September 24, 2018

Dealership Rating
Employee Rating

Very friendly staff. I always get my oil changes here and they do an excellent job of accommodating me when I show up without an appointment right as they are opening. In More

by BH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 20, 2018

Dealership Rating
Employee Rating

Great Service I bought my car here and continue to get it serviced here. Always friendly and always timely. I’ll definitely continue to service my car here!! More

by BIGHOUSE041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

Sep 20, 2018

Flood Mazda responded

Thank you for taking the time to right such a positive review. Both Alyssa and Bruce are great team members who embody our mission to provide nothing but outstanding customer service. Thank you for your continued support. Please feel free to send friends and family to us and we will be happy to assist them anytime. All the Best, Team Flood Mazda

...
17