Dealership Experience
2 yrs, 4 mos
Industry Experience
1 yr, 5 mos
Languages Spoken
English
19 Reviews
Write a Review19 Reviews of Brittany Mercedes Black
December 08, 2023
Pavel and team were very helpful with my car purchase, very comfortable and relaxed atmosphere, not your usual high-pressure sales team. If you are in the market, this is the place to go, the facility is very comfortable and relaxed atmosphere, not your usual high-pressure sales team. If you are in the market, this is the place to go, the facility is very modern, clean, and you can tell just walking in the dealership is top notch! Brad Casebolt More
Other Employees Tagged: Pavel Mikhaylyuk
November 30, 2023
They had the Ferrari I wanted. The sales associate, Brittany, was professional and courteous. The car was priced lower than their competitors and after meeting with the sales manag The sales associate, Brittany, was professional and courteous. The car was priced lower than their competitors and after meeting with the sales manager and the owner, I decided to buy the car right away. They worked with my bank as I worked out some details and they were very patient with me. (That means much to me.) After I paid for the car, the sales associate who sold me actually drove the car with a follower for a two hour trip to hand deliver it to me. That is spectacular service. I recommend both the Toy Barn and Sales Associate, Brittany to anyone looking for an exotic car. More
Other Employees Tagged: Gregory F McDevitt, Pavel Mikhaylyuk
November 21, 2023
Where do I begin- my family was a long time fan of Toy Barn. My first purchase from them a couple years ago was exceptional. We've attended multiple events of Toy Barns and always recommended them. Fas Barn. My first purchase from them a couple years ago was exceptional. We've attended multiple events of Toy Barns and always recommended them. Fast forward to today and it's not the same dealership it was years ago. Dealership has lacked any communication when it comes to title and trade-in loan payoff. 11/23 will be 40 days - which Ohio requires dealership to send title. I have received mixed answers - all of them being lies from "previous loan has been paid off" to "pay off is processing" to "Loan will be paid in 24 hours." All within a couple days. Please save your hard earned money and take your business else where! I have heard dealership is going BANKRUPT - which I didn't believe until I've read the multiple reviews of others having the same issue. More
Other Employees Tagged: Chris Scott, Joe Casa
October 05, 2023
Just bought my third Corvette for my collection from the Toy Barn. My sales person was Britney Black. She did an incredible job and everything she told me was exactly what the car was. We were very pleased Toy Barn. My sales person was Britney Black. She did an incredible job and everything she told me was exactly what the car was. We were very pleased with our experience. More
September 03, 2023
What a great experience ! I just purchased a 2009 C6 Z06 from Brittany . This was a sight unseen purchase, that I heavily relied on Brittany to help with a thorough descrip I just purchased a 2009 C6 Z06 from Brittany . This was a sight unseen purchase, that I heavily relied on Brittany to help with a thorough description of the car, and it’s condition . I was sent a ton of high quality close up photos , video , service multi point inspection form etc . The car arrived in BETTER condition than I had even hoped for . I would highly recommend Brittany and Toy Barn for a quality car. I would also like to extend a thank you to Shawn and Simon. I really appreciate it ! I will absolutely be a customer in the future. More
Other Employees Tagged: Shawn, Simon
July 10, 2023
Exceptional customer service. Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!! Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!! More
May 09, 2023
I bought the cheapest car that Toy Barn will most likely sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and E sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and Eduaruo.) Turns out the Sales/finance person didn't record my social security number properly and the title couldn't be processed. I had to repeatedly call the dealership to find out what was going on. Brittany was awful to talk to and would not take my calls or requests seriously with vague answers and not getting a manager involved when it was clear there was an issue. Thankfully, when I finally went into the dealership, Chris was able to help and get this figured out. Hand delivery of the title was a nice touch. This dealership is really cool and full of supercars, so I hate that this was my actual experience with this dealership. Suggestion: put checks and balances in place so someone will reach out appropriately if there is an issue on the dealer application. Also, have someone else answer the main line. More
Other Employees Tagged: Miranda Green, Chris Scott
April 04, 2023
I had an amazing experience with The Toy Barn. Brittney was very easy to work with. Brittney was very easy to work with. More
Other Employees Tagged: Miranda Green, Chris Scott, Joe Casa