146 Reviews
Write a Review146 Reviews of Brittany Hill
May 10, 2024
It sucks to write this because my service writer (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC wasn’t working. I was told it was fix and it wasn’t . Came to take another off day to bring again and this time was told is has a leakage. The part was not in stock so I was given a loaner(X5) took it on Wednesday and the next day which is Thursday. I took the car to work and park the car (I work in the car business also) it was 90 degree outside . By the end of my shift I went to the car and saw a Huge crack on the windshield. However there was NO chip or even a hole to show what the issue was. I told them asap and even got my SERVICE TECH out there. They took a look at the brand new car and said it has a defective windshield. Base of how the crack was Form the top of the hood without no dent or chip on it . I told the service manager . He said I Understand and will let the SERVICE DIRECTOR call you.It is a brand new car . Next day my insurance call me and tell me that BMW service manager put in a claim for a a damaged on windshield. STATING that I told them It was involve one another car? Not only was this a lie but also embarrassing to huge Mileone as a franchise dealership More
Other Employees Tagged: Mel Cuesta
April 29, 2024
I have been dealing with BMW of Catonsville for over 20 years. Mr. Blackwell was very courteous, knowledgeable and professional in the purchase of my new BMW. Thanks to the sales team and Brittany for mak years. Mr. Blackwell was very courteous, knowledgeable and professional in the purchase of my new BMW. Thanks to the sales team and Brittany for making this purchase a smooth process. More
Other Employees Tagged: Sam Choi, Harold Blackwell
January 08, 2024
Our time with Ron and BMW of Catonsville was the most organic and non-threatening and enjoyable car-shopping experience to-date. The knowledge, honesty and service provided by Ron was unparalleled. BMW o organic and non-threatening and enjoyable car-shopping experience to-date. The knowledge, honesty and service provided by Ron was unparalleled. BMW of Catonsville is lucky to have him. Likely, never leaving BMW vehicles again thanks to Ron and his team for the easiest and seamless transition ever. Thanks for everything! More
Other Employees Tagged: Ron Ventura, Jhonayra Vargas , David Lee
November 28, 2023
Very helpful, walked me through the whole process. Left knowing everything I needed about my new vehicle. Left knowing everything I needed about my new vehicle. More
Other Employees Tagged: Jamie Brenneman, Mark Sonn, Ron Ventura
November 27, 2023
I have purchased a lot of autos in my life and Ron is the absolute best sales rep I have ever dealt with. A very satisfying and pleasant experience! absolute best sales rep I have ever dealt with. A very satisfying and pleasant experience! More
Other Employees Tagged: Ron Ventura, Jhonayra Vargas
August 07, 2023
Great guy. Good experience all together. Definitely doing more business with him. Would recommend him to family. Good experience all together. Definitely doing more business with him. Would recommend him to family. More
Other Employees Tagged: Ron Ventura