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Brianna Zemrock

Overview Reviews (29) Inventory (132)

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Brianna Zemrock

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Brianna Zemrock

Marketing Administrator

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.8

29 Reviews

Overview Reviews (29) Inventory (132)

4.8

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Brianna Zemrock

May 17, 2024

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The staff was very helpful. They got me in and out quickly which was appreciated. The team did a great job. They got me in and out quickly which was appreciated. The team did a great job. More

by STEPHUCF0713

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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April 18, 2024

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Staff was polite and friendly and my vehicle was ready ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bou ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bought it in. Makes the experience much nicer than other dealerships I have been with. Will look forward to future experiences with Gary Rome. More

by DANTEGALLO

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez

Helpful 0

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Apr 21, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2024

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Fantastic experience … I love how they kept me informed every step of the way … thank you for making the process so easy !!! every step of the way … thank you for making the process so easy !!! More

by Jjustbob

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Shaun Stevens, Denise Carr , Ivy Velez

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Apr 14, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 18, 2024

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Hector was fantastic, great help very accommodating. Very clean, comfortable waiting room everyone wad smiling and courteous Very clean, comfortable waiting room everyone wad smiling and courteous More

by MJCCALIENTO63

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dangelo Sanchez, Shaun Stevens , Hector

Helpful 0

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Jan 18, 2024 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Hector here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

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Had an oil change and bulb replaced - 2 1/2 hours and the car was not vacuumed as requested car was not vacuumed as requested More

by campbellusa0

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2024 -

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 14, 2023

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I have been going there since it was Jerry Rome Nissan. Gary Rome Kia has always provided me quality service. Gary Rome Kia has always provided me quality service. More

by DNH2

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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Nov 14, 2023 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brianna met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

October 19, 2023

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Service was efficient. Unexpectedly had to leave car for service. It would have been nice to have a loaner or a ride service! Unexpectedly had to leave car for service. It would have been nice to have a loaner or a ride service! More

by bouleyd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz

Helpful 0

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Oct 20, 2023 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

September 13, 2023

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Employee Rating

Great counter service and very friend assist to refreshments and site down waiting is good refreshments and site down waiting is good More

by JOEYAVELLA

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Telesha Williams

Helpful 0

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Sep 14, 2023 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2023

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Employee Rating

Great service reasonable prices. I have all my service done on my Kias since 2013 and have been very satisfied I have all my service done on my Kias since 2013 and have been very satisfied More

by campbellusa0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 20, 2023 -

Gary Rome Kia responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

March 06, 2023

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Employee Rating

they were very nice and not pushy, offered add on warranty but never made me feel like i had to take it. warranty but never made me feel like i had to take it. More

by HANNAHROMANO24

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Shaun Stevens

Helpful 0

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Mar 07, 2023 -

Gary Rome Kia responded

Thank you, Hannah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia!

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