Brian Nascarella | Page 7

Enjoyable buying experience Everyone interacted with in the purchasing process proved to be professional and personable, particularly Brian Nascarella in the Sales department and Everyone interacted with in the purchasing process proved to be professional and personable, particularly Brian Nascarella in the Sales department and John O'Keeffe in Finance. More

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I have been doing business with this dealership for over 30 years and it continually gets better and better. The friendly staff from top to bottom is the best. 30 years and it continually gets better and better. The friendly staff from top to bottom is the best. More

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Very smooth buying process and great service department I have been taking my 2008 and 2012 to Falmouth Toyota for a while. I appreciate the honest, friendly and upfront service department. We recently had I have been taking my 2008 and 2012 to Falmouth Toyota for a while. I appreciate the honest, friendly and upfront service department. We recently had a chance to experience the sales side when we traded our 2012 Prius in for a new RAV4 hybrid. Brian Nascarella was very pleasant and easy to work with, making the process painless. Ian Nixon went over the financing information in a clear manner and was very personable. And we love, love, love the new car! More

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Terrific! Brian went out of his way to help me purchase exactly the new car I wanted and was very helpful with the trade-in porcess for our older car. Brian went out of his way to help me purchase exactly the new car I wanted and was very helpful with the trade-in porcess for our older car. More

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Falmouth toyota is always ready to help me with a new purchase and that is one of the main reasons I keep coming back. Ron and Brian are the best and I thank them for helping me get my new Tundra! purchase and that is one of the main reasons I keep coming back. Ron and Brian are the best and I thank them for helping me get my new Tundra! More

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Easy and fair to deal with. They always get back to u when u have a question. Amy was the best. Good honest people and will purchase from them again. when u have a question. Amy was the best. Good honest people and will purchase from them again. More

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They went over and above for me and I appreciate it! When I decided to trade my 2017 Escape in on something better, I looked on Falmouth Toyota's website and found a 2019 Rav4 with ultra-low miles at a f When I decided to trade my 2017 Escape in on something better, I looked on Falmouth Toyota's website and found a 2019 Rav4 with ultra-low miles at a fair price. I visited the dealership 2 days later, where Brian Nascarella met me and was quickly able to determine that it was still in stock. He brought it around so I could sit in it and then took me for a ride. I was unable to drive it, as I am handicapped and require hand controls to drive. We went back inside and he took some information regarding my trade. After gathering the numbers and receiving approval from his sales manager, the deal was arranged quickly and within an hour from the time I arrived it was handshakes all around. I want to tell you the best part though!! Brian was able to arrange to take the car to Mobility Works in N. Attleboro for the hand control installation, and when the installation was complete he arranged drivers to pick it up and return it to Falmouth Toyota where I picked it up. As far as I am concerned, that is going WAY above and beyond what other dealers would have done. I really appreciate the service they gave me and would recommend that anyone who is looking for a car check Falmouth Toyota. More

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Easy Peezy The trade in and purchase process was easy and relatively fast. With all visits including picking out my car, trading in my truck and managing the fin The trade in and purchase process was easy and relatively fast. With all visits including picking out my car, trading in my truck and managing the finance process took about 4 hours. Sales and finance staff were friendly and straight forward. No games or unnecessary warranties were pushed. Over all I was very happy with the experience. The only downside was the car had some bird droppings on it at pick up. This probably has more to do with the dealerships location near the canal than a lack on diligence by the staff. That said, if it was my dealership I would purchase some inexpensive car overs to protect the sold vehicles after they have been washed and prepped for the customer. It’s a good second sell practice. More

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My Yaris!!!!!!! purchased my first & second Yaris from Brian Nascarella. Brian is an experienced salesman, A positive asset to the dealership. I am sure he makes hi purchased my first & second Yaris from Brian Nascarella. Brian is an experienced salesman, A positive asset to the dealership. I am sure he makes his mother proud!!!! I loved my 1st yaris (200.000) after many many miles of joy. I plan a repeat with the 2019 :) More

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A very satisfying car buying experience at Falmouth Toyota! From the moment you walk in the door, every member of the Falmouth Toyota staff was friendly and helped me with my vehicle purchase decision. Brian N From the moment you walk in the door, every member of the Falmouth Toyota staff was friendly and helped me with my vehicle purchase decision. Brian Nascarella took the time to listen to my needs and found an outstanding vehicle which could provide it. No fast pace sale, no hurry up, just honest advice that allowed me to decide quickly. The importance of a no-pressure sale is critical to a senior citizen who has so many options to evaluate before a purchase like this. Brian made sure I had several options to select and he answered a LOT of questions. Once we decided on the right Toyota vehicle, Brian introduced me to John O'Keeffe for planning my financial program. Again, Falmouth Toyota has some outstanding personnel who work with you to achieve the best payment plan and protection for your new car. John O'Keeffe helped me to navigate the numerous options with ease and again offerred this information that allowed me to select what was best for my situation. No pressure, no hand wringing, just honest up front information that made this car purchase the easiest I have ever made. I have made a LOT of automobile purchases in my life. Falmouth Toyota helps the consumer to find the best product and the best way to finance and care for the vehicle. All done with a very friendly atmosphere as though you, the consumer were part of this great family. Brian Nascarella and John O'Keeffe proved to me that the what this dealership advertises on local radio announcements is 100 percent reality. I would recommend purchasing a vehicle from Falmouth Toyota to anyone who dislikes high pressure tactics or a reluctance to give you the answers you need. Falmouth Toyota has some original, sincere and helpful ambassadors who know how to help you buy a car. One last word on what a great dealership can do for the consumer. I owned an older Toyota Highlander which Falmouth Toyota maintained for years for our family. It is never easy to say goodbye to a trusted friend. That day always comes when the old friend has done its best in protecting you. Taylor Voner, our Service Manager, has been our go to guy in keeping our car running perfectly. Taylor is that kind of guy who can advise you when it might be time to consider a new vehicle. He worked out a plan to repair our car that would continue to make it safe at a manageable cost for us. The decision continued to come back to the emotional attachment we have with our cars and the reality of aging. Taylor Voner helped us to make that transition. Another great Toyota Ambassador for the consumer who needs help. More

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