Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 19

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
351 Reviews
5.0

351 Reviews

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351 Reviews of Brian McCoy

January 11, 2022

Dealership Rating
Employee Rating

My service manager clearly had my best interest at heart. All was accomplished efficiently and expertly. Everyone was extremely courteous. More

by tpms1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Brian! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 18, 2021

Dealership Rating
Employee Rating

Arno Orsini has been our salesman since 2004. Always Arno Orsini has been our salesman since 2004. Always professional and knowledgeable. The dealership has always been helpful with any issues with o More

by csdori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything they can to give their customers the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 11, 2021

Dealership Rating
Employee Rating

Worst service ever after dealing with Infiniti Lexus and BMW will not be coming back not even for a oil change More

by Tabu609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andrew Horne

Dec 16, 2021

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. We cannot overstate the importance of our client experience at Mercedes-Benz of Princeton. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle purchasing environment. Please contact us at a time that is convenient for you @: (609) 910.5826. Thank you.

December 07, 2021

Dealership Rating
Employee Rating

I have been going here since I got my car in 2014. Never disappointed. Brian McCoy my service advisor is the best. More

by petzko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 30, 2021

Dealership Rating
Employee Rating

Amazing customer and service team. Car returned on time. Thank you you very very much much More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Linda Tague, Victor Rivera, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

Nov 30, 2021

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team!!! We are so happy that your Mercedes-Benz of Princeton service experience exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 26, 2021

Dealership Rating
Employee Rating

Beware of this dealerships service department! They are horrible!! Gave them a car which was running perfectly and after a $300 service lights are going off and the car shows multiple failures - when I cam More

by iscnitzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Linda Tague, Andrew Horne , Miguel Cruz, Paula Dzwonkowska

Dec 03, 2021

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle servicing environment. We have the utmost trust, and faith in our award wining Mercedes-Benz Certified Service Writers, and Mercedes-Benz Master Certified Technicians. Thank you for choosing us as your Mercedes-Benz service provider!

November 13, 2021

Dealership Rating
Employee Rating

Helpful, prompt and courteous service. I am not a regular customer but was treated as if I was a long standing customer. Well managed dealership. Thanks More

by lalit_ahluwalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback. Thanks again for the wonderful recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 09, 2021

Dealership Rating
Employee Rating

I want to thank Mr. Jeffrey Hirthler at the MB of Princeton very much!!! For a short period of 20 years, I stick with this dealership because of him----fair, trustable, friendly and professional! More

by jeffyzhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Nov 13, 2021

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Jeff, Brian, and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

Dealership Rating
Employee Rating

Brian Mccoy went way above and beyond to handle the crank case ventilation valve check engine light which was a huge expense . He worked with Mercedes Care to maximize savings on parts and labor and passed More

by np
Customer Service
Recommend Dealer
Yes
Nov 13, 2021

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 29, 2021

Dealership Rating
Employee Rating

Brian McCoy was so helpful. I really appreciated the ride to and from the dealership. Huge help! Even the women who checked me out were courteous and professional. Great job!!! More

by lvsiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al, drove me from and to the dealership

Nov 02, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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