Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 18

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
351 Reviews
5.0

351 Reviews

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351 Reviews of Brian McCoy

May 02, 2022

Dealership Rating
Employee Rating

I had an issue with the button that controlled the folding of the rear seats, and Brian and the team were able to resolve the issue in a short period of time in a professional and courteous manner. More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Brian. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 24, 2022

Dealership Rating
Employee Rating

Excellent service - courteous and truly professional. The timing was great and the service team knows their product well. More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that our service department continues to impress you during your visits! Congrats on your new Mercedes-Benz!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 09, 2022

Dealership Rating
Employee Rating

The service department were very prompt and courteous. We have been dealing with this dealership for over 20 years and they have always been outstanding. More

by joe.auletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Linda Tague, Victor Rivera, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

Apr 13, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 02, 2022

Dealership Rating
Employee Rating

Service was excellent and the respect they give to their customers is awesome. Only thing I needed done was for them to adjust the tire pressure. It seems they put air but the pressure is off. More

by Rogersjah4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and our service team! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2022

Dealership Rating
Employee Rating

I have done business with this firm for many years, and they always done a great job, both in service and sales. More

by wvrf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 16, 2022

Dealership Rating
Employee Rating

My whole MB family have our cars serviced at the Princeton MB and we are very happy with their services. More

by bchukumba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 15, 2022

Dealership Rating
Employee Rating

Best dealership I know. Great people job well done. I will recommend to all my friends and family. Keep it up well done More

by Sewingg38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Mar 15, 2022

Sewingg38 responded

It so true you all are great bunch

February 08, 2022

Dealership Rating
Employee Rating

I had the pleasure of dealing with Miguel Cruz and he was absolutely phenomenal. Miguel always goes above and beyond to make sure I am taken care of and my Mercedes is in top notch condition. I really appre More

by druzairsyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Linda Tague, Victor Rivera, Vasil Cherepania, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

Feb 09, 2022

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that our service department continue to impress you during your visits! Congrats on your new Mercedes-Benz!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 24, 2022

Dealership Rating
Employee Rating

Outstanding service.making me write a minimum of 15 words causeS me to feel like Iam back in college.( not a good feeling) If you ask me to respond this way again I will not respond again . M-B of Princeton More

by Lamontfletcher42
Recommend Dealer
Yes
Jan 26, 2022

Mercedes-Benz of Princeton responded

Thank you for your years confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 12, 2022

Dealership Rating
Employee Rating

Mr.Brian did a great job fixing my car...very curtorsy... Explain the problems simple so I can understand... More

by Maggyb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera

Jan 13, 2022

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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