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Brian Land

Overview Reviews (20) Inventory (351)

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Brian Land

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Brian Land

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.5

20 Reviews

Overview Reviews (20) Inventory (351)

4.5

20 Reviews

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20 Reviews of Brian Land

May 21, 2024

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Employee Rating

They did a very good job of diagnosing and correcting the issue I brought the vehicle in for. issue I brought the vehicle in for. More

by gj3putt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving a positive review of your experience with us at Robert Brogden Buick GMC! We're pleased to hear that our team successfully diagnosed and resolved the issue with your vehicle. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

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We were able to get our car serviced in a timely manner and the price was better than other dealerships. and the price was better than other dealerships. More

by JODYCHAVEZ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jody, for choosing Robert Brogden Buick GMC for your car service needs. We are delighted to hear that you had a positive experience with us, from the timely service to the competitive pricing. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 10, 2024

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Employee Rating

Told me the steering gear was leaking even though my vehicles power steering is fully electric and contains no fluid. Wanted to replace a part at over $2,500 based on this leak that could not have exist vehicles power steering is fully electric and contains no fluid. Wanted to replace a part at over $2,500 based on this leak that could not have existed. Talked with another dealership who was as confused as I was. Plan to take my truck elsewhere from now on. More

by tgosse

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 1

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback with us. We take all comments seriously and strive to provide accurate information to our customers. Please reach out to us directly to discuss this matter further if you would like. We are committed to ensuring the highest standard of service for our customers. Sincerely, The Robert Brogden Buick GMC Team

May 07, 2024

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Employee Rating

Excellent service and great communication. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. More

by rshearer76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Estrada

Helpful 0

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May 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Robert Brogden Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 25, 2024

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Called with problem with car and was able to get problem resolved same day. Very efficient. resolved same day. Very efficient. More

by jsamerman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 25, 2024 -

Robert Brogden Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden's Olathe Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

April 22, 2024

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Transmission issues have not been resolved after 3 visits. Parts have been replaced but still having issues with a brand new vehicle. visits. Parts have been replaced but still having issues with a brand new vehicle. More

by drarnold22

Verified Customer

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Recommend Dealer

Helpful 0

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Apr 22, 2024 -

Robert Brogden Buick GMC responded

We value hearing about your experience at our dealership, Arnold. We take customer care very seriously at Robert Brogden Buick GMC and we assure you that we are truly dedicated to rectifying this situation. We would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

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Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

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Employee Rating

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

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Employee Rating

David was very friendly and the service was great. Tad bit expensive for an oil change but I do understand inflation. Tad bit expensive for an oil change but I do understand inflation. More

by terry_jw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, David Estrada

Helpful 0

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Mar 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Terry! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

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Brian was great. Had to look up my reward points and he was very helpful. Had to look up my reward points and he was very helpful. More

by slafon3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 15, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

Dealership Inventory (351 Vehicles)

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Ebony Twilight Metallic exterior

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All-wheel Drive

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Four-wheel Drive

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Summit White exterior

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Front-wheel Drive

$25,095

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2024 GMC Sierra 1500 | new

$52,144

2024 GMC Sierra 1500

new

Onyx Black exterior

Automatic

Four-wheel Drive

$52,144

View Vehicle Details

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2024 Buick Envista | new

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2024 Buick Envista

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Ebony Twilight Metallic exterior

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Front-wheel Drive

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View Vehicle Details

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