Brian Goon | Page 58

First time car buyer Working with Liberty Subaru was such an enjoyable experience. As a fist time car buyer it can be very daunting and overwhelming, but Brian really help Working with Liberty Subaru was such an enjoyable experience. As a fist time car buyer it can be very daunting and overwhelming, but Brian really helped put me at ease! Brian completely turned my experience around and was ready for all of the questions I had. I walked out with the car of my dreams and the great feeling of knowing I had found my home dealership! I highly recommend coming in to see Brian for all of your Subaru needs! More

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"Great experience" I had a very good experience. The sales person (Brian Goon) was extremely helpful and fair. I would recommend this location to anyone. Thank you! I had a very good experience. The sales person (Brian Goon) was extremely helpful and fair. I would recommend this location to anyone. Thank you! More

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Excellent experience at Liberty Subaru in Emerson, NJ I recently leased a new 2017 Subaru Outback at Liberty Subaru. My sales consultant was Brian Goon. The entire experience was very pleasant, which is n I recently leased a new 2017 Subaru Outback at Liberty Subaru. My sales consultant was Brian Goon. The entire experience was very pleasant, which is not always the case when purchasing a new car. I never felt pressured in any way. Brian was very professional and knowledgeable. He was very easy to work with. When I picked up my new car, Brian spent a great deal of time reviewing all of the features of the car and was very patient in explaining each detail. The finance department was also extremely pleasant and professional. It was definitely a very positive experience. More

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Smooth transaction from start to finish Leased a new Legacy online. I emailed back and forth with Brian and got the best deal compared to 5 other dealers in the tri-state area. They even too Leased a new Legacy online. I emailed back and forth with Brian and got the best deal compared to 5 other dealers in the tri-state area. They even took my old Legacy lease back a few months early! I am very pleased with the overall customer service and ease of transaction. I only visited the dealership on the day I was picking up my new car. Ron in Finance was very professional and led me through the paperwork. They did not try to upsell me or add unnecessary option. I highly recommend this dealership. More

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I did not know how easy it is to buy a car !!!!!! My wife and I purchased 2017 Subaru Crosstrek for our son. I got a decent price from Brian Goon and spoke to Anthony Cirillo to finalize purchase. To My wife and I purchased 2017 Subaru Crosstrek for our son. I got a decent price from Brian Goon and spoke to Anthony Cirillo to finalize purchase. Tom Portee helped us with the finance. Everything was crystal clear and straight forward. I have never experienced such a easy and happy car purchase experience. More

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Happy Customer I had a wonderful experience at Liberty Subaru. I recently bought a forester and my dealership was Brian Goon. It was a pleasure doing business with h I had a wonderful experience at Liberty Subaru. I recently bought a forester and my dealership was Brian Goon. It was a pleasure doing business with him. He was very helpful and friendly. He answered all my questions and was very detailed. After I decided on a car the process was quick and professional. I would recommend Brian Goon to anyone who is looking for a car at Liberty Subaru. More

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Best Auto Buying Experience - EVER! There was total transparency throughout every step of the buying process. There were no hidden surprises. There were no pressure tactics. Brian prov There was total transparency throughout every step of the buying process. There were no hidden surprises. There were no pressure tactics. Brian provided me with a price via email for the model with the EXACT options I had requested. When I asked what other fees/add-ons there might be, he provided me with an "out the door" quote which included the sales tax, the dealer documentation fee (a reasonable, for NJ, $395) and he even included the $7.50 NJ tire fee. When I arrived at the dealership to look at the available inventory at that quoted price there were several on the lot to choose from and a bunch more scheduled to be delivered to the dealership in the near future - so I had my choice of colors. There was absolutely no pressure to make a decision on the spot, but I decided to go with one of the vehicles already in inventory. When Brian worked up the sales order, it was EXACTLY as he had quoted. I didn't need to haggle. I didn't need to meet with his manager or wait for Brian to go back and forth between me and his manager. He was empowered to make the deal at that price - a price with which I was totally satisfied after having done extensive research and using several pricing services (Consumer Reports, Edmunds, KBB, etc..). On a side note, the dealership is dog-friendly. While we were there, we met the owner who had his beautiful dog (a rescue) in the showroom. They have a pet exercise area outside. They also sponsor pet adoption events and are very involved in other community events and fundraisers. I signed the sales order on Saturday and returned to pick up the vehicle today. I sat with the Tom, who was the finance person. He had everything ready to go and in line with what I was expecting. I had independently calculated the monthly payment and his documents had the exact amount as I had calculated. He NEVER pressured me to buy an extended warranty or any other "extras". Brian took the time to thoroughly explain all of the cars features and functions and answered all my questions. The car was perfectly clean and detailed and I drove away a very happy customer. I can say I have never felt this satisfied with any of my previous auto purchases and I have purchased many. I give Liberty Subaru the highest marks for honesty, integrity, transparency and civic-mindedness. They are truly nice people and I will definitely return and I will definitely refer them to anyone looking to purchase a car. More

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Great Experience! I had a great experience with Brian Goon and Liberty Subaru. Brian was very helpful, responsive, transparent, and fair throughout the entire process. I had a great experience with Brian Goon and Liberty Subaru. Brian was very helpful, responsive, transparent, and fair throughout the entire process. I would recommend this dealership to anyone looking at Subarus. Not only was the price the best I could find anywhere in the state but they were also the most responsive and helpful throughout the process, so I was glad that I ended up doing business with them. I would buy from them again without question. More

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Confidence in Dealership My husband first bought his Crosstrek several months ago & was so pleased with it that I decided to get one too. Our salesperson, Brian was very help My husband first bought his Crosstrek several months ago & was so pleased with it that I decided to get one too. Our salesperson, Brian was very helpful & truly aimed to please. When the car came in Brian answered my many questions about the many buttons & tech devices on the dashboard & made sure I was comfortable with his answers. If there was something he could not answer, he went out of his way to find out. Although I have not yet had my first service, my husband has & is very pleased with the convenience of their service department...especially for routine maintenance. We are both looking forward to being a Subaru family after many years of buying Toyotas! More

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Good experience After shopping around a lot online, I ended up at liberty subaru. I was very hesitant at first but after careful consideration and help from my sales After shopping around a lot online, I ended up at liberty subaru. I was very hesitant at first but after careful consideration and help from my sales man, I decided on a 2017 forester. Brian was patient and helpful and I appreciated his honesty. Thank you More

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