Dealership Experience
16 yrs, 2 mos
251 Reviews
Write a Review251 Reviews of Brian Gardner
May 29, 2020
Great service! Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives ju Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives just like the first day I bought it! More
May 26, 2020
Outstanding - As Always! Gates Toyota has always provided me with outstanding, friendly experience. Whether it was sales or service, I always felt like my needs were professio Gates Toyota has always provided me with outstanding, friendly experience. Whether it was sales or service, I always felt like my needs were professionally meet. Waiting area always spotless and a pleasant to wait. More
Other Employees Tagged: Samantha Six
May 26, 2020
Appointment I had an issue with my 4 Runner and got in right away & fixed. Hats off to Brian who did an excellent job of servicing my vehicle. I had an issue with my 4 Runner and got in right away & fixed. Hats off to Brian who did an excellent job of servicing my vehicle. More
May 22, 2020
Excelent job Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & t Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & took advantage of the free car wash also. More
May 21, 2020
I came to you in sometime in March to get my tire fixed because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my war because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my warranty I called and asked you all about that y'all telling me I have credit with y'all know I do not want credit I want you to send my money to me thank you More
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara , There was a nice young lady at service desk
May 13, 2020
Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More
Other Employees Tagged: Jason Westafer, Stephen Mackin, Michael Ferrara , Robert Strahan (?) sales
May 11, 2020
Great service, convenient scheduling on line, easy drop off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. More
Other Employees Tagged: Stephen Mackin
May 07, 2020
The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More
Other Employees Tagged: Trent Jackson, Stephen Mackin, Michael Ferrara , Drew Ummel
May 06, 2020
Friendly, efficient, competent, and thorough I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continu I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continued quality in service. More

