Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 16

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
251 Reviews

Dealership Experience

16 yrs, 2 mos

4.8

251 Reviews

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251 Reviews of Brian Gardner

May 29, 2020

Dealership Rating
Employee Rating

Great service! Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives ju More

by HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2020

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to serve you and help with your vehicle needs. Thank you for your business!

May 26, 2020

Dealership Rating
Employee Rating

Outstanding - As Always! Gates Toyota has always provided me with outstanding, friendly experience. Whether it was sales or service, I always felt like my needs were professio More

by KWSAVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Six

May 26, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit with us! We appreciate the opportunity to serve you and we look forward to working with you in the future. Thank you for your business and thanks for choosing Gates!

May 26, 2020

Dealership Rating
Employee Rating

Appointment I had an issue with my 4 Runner and got in right away & fixed. Hats off to Brian who did an excellent job of servicing my vehicle. More

by FVOYNOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback about your visit with us! Brian and our team do an excellent job and we are glad to hear about your positive experience. Thank you for allowing us to assist you and thanks for choosing Gates!

May 22, 2020

Dealership Rating
Employee Rating

Excelent job Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & t More

by ECOLA8081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we are glad to hear you took advantage of the free car wash. If there is anything we can further assist you with then please let us know. Thank you for your business!

May 21, 2020

Dealership Rating
Employee Rating

I came to you in sometime in March to get my tire fixed because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my war More

by JACCIM39
Recommend Dealer
No
May 21, 2020

Gates Toyota responded

Hey there, Thank you for your review. I am sorry to hear about your experience and I would like to learn more so I can help. Can I give you a call? What's the best number to reach you at?

May 18, 2020

Dealership Rating
Employee Rating

Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. More

by GUY.LATHION
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara , There was a nice young lady at service desk

May 18, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to assisting you in the future. Thank you for your business and thanks for choosing Gates!

May 13, 2020

Dealership Rating
Employee Rating

Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. More

by EANDKSKI
Recommend Dealer
Yes

Other Employees Tagged: Jason Westafer, Stephen Mackin, Michael Ferrara , Robert Strahan (?) sales

May 13, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great review! We appreciate the opportunity to serve you and we look forward to assisting you again. Thank you for your business!

May 11, 2020

Dealership Rating
Employee Rating

Great service, convenient scheduling on line, easy drop off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. More

by JWRB737
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

May 12, 2020

Gates Toyota responded

Hey there, Thank you for your great review! We are thankful for the opportunity to assist you and we look forward to assisting you in the future with the service of your Sequoia. Thank you for your business and thanks for choosing Gates!

May 07, 2020

Dealership Rating
Employee Rating

The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should More

by JOHN.J.GULANICK
Recommend Dealer
Yes

Other Employees Tagged: Trent Jackson, Stephen Mackin, Michael Ferrara , Drew Ummel

May 07, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great review! Our service goes above and beyond while delivering a great experience for everyone. Thank you for your business and we look forward to assisting you in the future. If we can be of further assistance then please let our team know. Thanks for choosing Gates!

May 06, 2020

Dealership Rating

Friendly, efficient, competent, and thorough I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continu More

by veterancosmicrocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback and great review! We appreciate the opportunity to serve you and we look forward to assisting you in the coming years. Thank you for your business!

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