Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 14

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
251 Reviews

Dealership Experience

16 yrs, 2 mos

4.8

251 Reviews

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251 Reviews of Brian Gardner

August 17, 2020

Dealership Rating
Employee Rating

we had tires installed on 2010 rav and had our camry which we purchased new at gates serviced and tires rotated.I felt the tires were a fair price, but the service job was a little to expensive. 83 doll More

by EDSMOKER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Gates Toyota responded

Hey there, Thank you for your feedback about your service visit! We appreciate the opportunity to serve you and we look forward to assisting you again. Thank you for your business!

August 07, 2020

Dealership Rating
Employee Rating

Great service experience Brian was friendly and courteous and helped me use coupons on my phone to bring down the service charges for my yearly check up. Thank you. More

by RMCMAHO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thanks for choosing Gates!

August 03, 2020

Dealership Rating
Employee Rating

Gates treats me like family they do the best for my car. They tell me what I need An answer on my questions . I would not want to take my car anywhere else. More

by MAGINOT1963
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

Aug 04, 2020

Gates Toyota responded

Hey there, Thank you for your continued business! Brian, Stephen, and our team consistently bring the best for everyone. Thank you for allowing us to assist you. We look forward to working with you again!

July 31, 2020

Dealership Rating
Employee Rating

Reliable I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. More

by KIRBSERV
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

Aug 03, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate the opportunity to serve you and we look forward to assisting you in the future. Thank you for your business!

July 21, 2020

Dealership Rating
Employee Rating

Professional Service with a nice waiting area My experiences have been good so far with the Gates Service department. Each person I have spoken with has been professional. They recommend prevent More

by THOMAS_D_RHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

Jul 21, 2020

Gates Toyota responded

Hey Thomas, Thank you for your great feedback! We appreciate the opportunity to serve you and we are thankful you chose us. Thank you for your business and we look forward to serving you again!

July 20, 2020

Dealership Rating
Employee Rating

Excellent service Always excellent service. Good communication. Staff friendly and helpful. I wait at the dealership while in for service. Plenty of time to observe the More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin , Mike Fahey

Jul 21, 2020

Gates Toyota responded

Hey Bob, Thank you for your great feedback about your experience with us! We are thankful to assist you and we look forward to assisting you during your next service. Thank you for your business!

July 16, 2020

Dealership Rating
Employee Rating

Nice friendly staff. Very helpful in finding the right vehicle for our unique lifestyle. Financing was quick and easy and they were willing to work with us. This was our 5th car from them. Will be back More

by NWLANE2
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller , Mike Fahey, Landon Wiegand

July 16, 2020

Dealership Rating

Fast, polite, honest, and thorough - consistently. Gates Toyota crew delivers good service every time. They explain things well, and I never wonder if I'm being buffaloed because I'm a woman. That's wh More

by MOLLMOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Satisfactory service, friendly employees, confident service. They always let us know if anything needs to be replaced. They always do a though and great job. More

by KACZARKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara , Samantha Six

July 03, 2020

Dealership Rating
Employee Rating

Absolutely top notch service This is the best service department in the area. The service writers are courteous and friendly. They treat you like a member of their family. The ser More

by HUSS4746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Ummel

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