Brian Franklin | Page 149

dodge ram truck Ken and team were very helpful and informative with the features of the truck. They helped us eventually process a lease that well fit our request an Ken and team were very helpful and informative with the features of the truck. They helped us eventually process a lease that well fit our request and budget plan. The whole family loves the new truck! More

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Always klaben I wont go anywhere else! Justin Bolen will not let you leave unhappy! I have been going to klaben since 92 , met Justin in 04 , the whole staff will w I wont go anywhere else! Justin Bolen will not let you leave unhappy! I have been going to klaben since 92 , met Justin in 04 , the whole staff will work hard to get you the deal that makes one happy!! More

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Love Klaben & my new Jeep! Always a pleasure working with Gilbert! He always goes above & beyond to help us get exactly what we want and keeps us coming back as this is the 6th Always a pleasure working with Gilbert! He always goes above & beyond to help us get exactly what we want and keeps us coming back as this is the 6th vehicle we have purchased from him. Also, Brian Franklin is a great finance manager that makes the signing of the loan papers go very smooth! Thank you Klaben, I am loving my new Jeep Unlimited :-). More

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Always a great experience working with Klaben! Just wrapped up our 6th new vehicle purchase today with Gilbert Perrin within the last 4 years. Our last purchase was as easy as our first. Gilber Just wrapped up our 6th new vehicle purchase today with Gilbert Perrin within the last 4 years. Our last purchase was as easy as our first. Gilbert was able to obtain the Jeep that we wanted within two days of our inquiry. Shipped in exactly what we were looking for. Gilbert really goes above and beyond. Just one hour before picking up our new Jeep I wanted to surprise my wife with a small addition to her new Jeep Wrangler by adding running boards to her new Jeep Unlimited. To my surprise he obtained the parts and had the new parts installed prior to our arrival. I can't express my graditude for the level of service received. Upon arriving to Klaben Gilbert immediately greeted us as we pulled in. All of our paperwork was completed and ready for our arrival. Gilbert even took the time to contact our insurance company prior to our arrival to ensure that we completed all paperwork quickly. Upon entering Klaben, Gilbert had her freshly prepped Jeep ready which looked amazing. The finance manager Brian Franklin immediately assisted us with completing all of the paperwork which was ready prior to our arrival. Dealing with past dealers this process took hours Brian took less than 10 minutes. Although we were ready to drive away Gilbert took the time to setup our new Jeep and explain all of the options to us prior to our departure. Lastly Gilbert.....well salesmen will be salesmen... He had a brand new RAM shined up sitting next to the Jeep tempting me to trade mine in. I really did not plan on a new truck but after seeing it and talking to Gilbert he sold me on making the deal. Again Gilbert made buying a new car an awesome experience. Thank you also to Steve Stevenson General Manager for the support given which provided us with obtaining the best level of service anyone could ask for. More

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Smooth transition! Great people to work with! My family has been doing business with Don Jacobs for as long as I can remember and the service is always top of the line. It was a very smooth transi My family has been doing business with Don Jacobs for as long as I can remember and the service is always top of the line. It was a very smooth transition and his son Caleb is very nice to work with as well never felt pressured, and ended up walking out with exactly what I was wanting! Brian was very helpful and kind when it came to signing all the documents. He was patient and I never felt hurried or rushed he took his time and thoroughly went through everything with me! Thank you to everyone at Klaben! More

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Good experience We have bought 4 cars through Nick Brandt at Klaben and I have always been happy with his services. He makes sure the car works for you and he makes We have bought 4 cars through Nick Brandt at Klaben and I have always been happy with his services. He makes sure the car works for you and he makes you his best offer the first time. You do not have to haggle. Brian Franklin was the one did completed our final paperwork and he was also extremely fast and efficient - but he still took time to answer all our questions about financing and warranty. More

by PIRROD27 Verified Customer Verified Customer

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Easy buying experience. We bought a 2013 Dodge Dart from Gary and Gilbert. We came back several times and were welcomed to test drive the car each time. We especially app We bought a 2013 Dodge Dart from Gary and Gilbert. We came back several times and were welcomed to test drive the car each time. We especially appreciate the research that Gary did on recalls for one of the cars we looked at. Gilbert assisted through the entire process beginning with negotiating the sale, ushering us through finance and getting the car ready to go out the door. Overall a great buying experience. We received good advice without any pressure. We are very happy with the car we purchased. Financing the car went smoothly. Brian was organized and moved through the paperwork at a good pace. We worked through a couple options and it worked out well. We appreciated being offered the extended maintenance option with a discount, and felt it was a good deal. More

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Excellent peeps Excellent experience, no sugar coating, no xx, just clear cut and to the point! Best experience the sales team was interactive, good sense of humor, a Excellent experience, no sugar coating, no xx, just clear cut and to the point! Best experience the sales team was interactive, good sense of humor, and made the experience one in which I would do again! In 2.3 years when my lease is up-ish! More

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Dodge ram My experience at klaben was fantastic! The employees were more than helpful and got me in the truck I wanted at a great price. Gilbert made sure that My experience at klaben was fantastic! The employees were more than helpful and got me in the truck I wanted at a great price. Gilbert made sure that we were well taken care of and I would recommend klaben to anyone. More

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First time vehicle purchase I am a first time purchaser who went from a 2005 Honda Accord to a 2016 Jeep Grand Cherokee. I worked with Steve Stephens (GM) and Justin Bolen who ma I am a first time purchaser who went from a 2005 Honda Accord to a 2016 Jeep Grand Cherokee. I worked with Steve Stephens (GM) and Justin Bolen who made the entire process a wonderful experience. They were very informative and worked diligently to accommodate my needs. They made sure that I was well aware of the purchase and lease options I was considering. They gave me paperwork and details to consider for a couple days so that I could make an informed decision. After purchasing, Justin walked me through every step of setting up my new car tailored and customized to my liking. He even followed up with me via text the evening of making my purchase by sending me pictures of me with my new car and wishing me well and thanking me for working with him. The next day he sent me tutorial emails making sure that I was having a seamless transition with the vehicle and new technology I was not accustomed to. I will forever purchase cars from Justin, Steve and the rest of the team at Klaben! More

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