Brian Burgess
Brian Burgess at Toyota of Scranton

Brian Burgess

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
203 Reviews
4.8

203 Reviews

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203 Reviews of Brian Burgess

June 07, 2025

Dealership Rating
Employee Rating

They listen to what you’re looking for, great pricing on used vehicles & helped with financing. More

by CUPCAKE1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Ryan Cali , Jonathan Lane

Jun 13, 2025

Toyota of Scranton responded

CUPCAKE1023, Thank you for the great feedback! We’re so glad to hear that our team took the time to listen to your needs, offered great pricing, and helped make the financing process smooth. Your satisfaction is very important to us, and we truly appreciate you choosing Toyota of Scranton. Enjoy your vehicle, and we’re here if you need anything down the road! Warm regards, The Sales Team Toyota of Scranton

May 23, 2025

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Employee Rating

Very nice experience. Thank you. Very nice place and everyone was very friendly and helpful. More

by RFERRARO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

May 25, 2025

Toyota of Scranton responded

Dear RFERRARO2, Thank you for the kind words! We're so glad to hear you had a nice experience and felt welcomed by our team. Providing a friendly and helpful environment is what we strive for, and we truly appreciate you taking the time to share your feedback. We hope to see you again soon! Warm regards, The Sales Team Toyota of Scranton

March 24, 2025

Dealership Rating
Employee Rating

The service center is well organized and easy to deal with. Our favorite worker at Toyota Scranton is Brian Burgess. He is attentive, and a good listener, and we have appreciated all of our dealings with More

by lynnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Toyota of Scranton responded

lynne, Thank you for your kind words! We're so happy to hear that you find our service center well-organized and easy to work with. Brian Burgess is truly a valued member of our team, and we’re thrilled to know he’s made such a positive impression. We'll be sure to share your appreciation with him. Thank you for being part of the Toyota of Scranton family — we look forward to serving you again! Warm regards, The Toyota of Scranton Team

February 26, 2025

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Employee Rating

Awesome service a great customer support and staff and very nice people to help out More

by MWELEBOB30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2025

Toyota of Scranton responded

MWELEBOB30, Thank you for your kind words! We're so glad you had a great experience with our team. Providing excellent service and support is what we strive for, and we appreciate you taking the time to share your feedback. We look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

February 19, 2025

Dealership Rating
Employee Rating

Can’t rate Alan Aimee because I had no dealings with with anyone named Alan Aimer. More

by ANGERSON5
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Ryan Cali

Feb 20, 2025

Toyota of Scranton responded

ANGERSON5, I see in your review you gave two other employees on our sales team 5 star ratings. It sounds as your experience went well. Thank you for completing this review and your 5-star rating. Warm regards, The Toyota of Scranton Team

February 02, 2025

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Employee Rating

everyone was very helpful The process was seamless They treated me very well and gave e a great trade-in price More

by SSALLEY2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat

Feb 03, 2025

Toyota of Scranton responded

SSALLEY2002, Thank you for your kind words! We're so glad to hear that our team made the process seamless and that you felt well taken care of. We appreciate your business and are happy we could offer you a great trade-in value. Enjoy your new vehicle, and let us know if there's anything else we can do for you! Warm regards, The Sales Team Toyota of Scranton

January 18, 2025

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Employee Rating

Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes
Jan 19, 2025

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

December 16, 2024

Dealership Rating
Employee Rating

Very professional , quick, willing to work with you on what you are looking for in a truck More

by TINFOX42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Justin Cheverez

Dec 16, 2024

Toyota of Scranton responded

TINFOX42, Thank you for taking the time to share your experience! We’re delighted to hear that you found our team professional, efficient, and willing to work with you to find the perfect truck. Your satisfaction is our top priority, and it’s great to know we were able to meet your expectations. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to helping you again! Best regards, The Sales Team Toyota of Scranton

November 30, 2024

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Employee Rating

Best dealership we've ever been in. Everyone was very helpful and professional. The cafe inside is a nice touch. More

by CBOUT2000
Recommend Dealer
Yes

Other Employees Tagged: Robert Turs....5 stars

Nov 30, 2024

Toyota of Scranton responded

CBOUT2000, Thank you for the fantastic review! We're delighted to hear that you had such a great experience with us and appreciated the helpful and professional service from our team. We're also glad you enjoyed the café—we aim to make every visit as comfortable as possible. We look forward to welcoming you back! Warm regards, The Service Team Toyota of Scranton

November 06, 2024

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Employee Rating

Enjoy my experiences at Toyota dealership. Both Brian and Ryan very professional and very knowledgeable More

by LARCURIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Nov 08, 2024

Toyota of Scranton responded

LARCURIE, Thank you for sharing your experience! We’re delighted to hear that Brian and Ryan’s professionalism and knowledge made your visits enjoyable. Our team works hard to ensure a positive experience for every guest, and we look forward to welcoming you back to Toyota of Scranton! Thank you, The Sales Team Toyota of Scranton

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