

Brett Whitney
Parts & Service Director
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
Dealership Experience
6 yrs, 10 mos
Industry Experience
35 yrs, 5 mos
Languages Spoken
English
48 Reviews
Write a Review48 Reviews of Brett Whitney
October 09, 2025
Great dealership. Very knowledgeable and thorough. Easy to talk to and they keep you updated daily. Very knowledgeable and thorough. Easy to talk to and they keep you updated daily. More
Other Employees Tagged: Cisco Lugo
October 08, 2025
Very helpful in analyzing the issue with a sunroof leak on an RDX 2019. The issue is a design defect in the material chosen by Acura for the gasket attached to the glass. The entire moving sunroof part h on an RDX 2019. The issue is a design defect in the material chosen by Acura for the gasket attached to the glass. The entire moving sunroof part has to be replace. That part is about $800 and unavailable probably because there are many failing. More
Other Employees Tagged: Kevin Rafeek , Service Tech Ray was excellent in the analysis.
October 01, 2025
Kevin, Cisco, Brett, Jessica, and all of the technicians are the best service team ever! are the best service team ever! More
Other Employees Tagged: Devin Sheldon, John Price, Cisco Lugo, Kevin Rafeek, Rabih Kassam, Jessica Goodale
September 28, 2025
This is our second MDX that Devin was our salesman. He made the process enjoyable. He made the process enjoyable. More
Other Employees Tagged: Devin Sheldon , Amanda
September 18, 2025
Thank you dearly Jessica for your patience and also helping me. You are a star!🌟 helping me. You are a star!🌟 More
Other Employees Tagged: Devin Sheldon, John Price, Daryl Hoe, Cisco Lugo, Kevin Rafeek, Jess Gentry, Rabih Kassam, Jessica Goodale
September 18, 2025
The temporary new location is very clean. I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable and it was very clean and neat been enough space for all guests that were waiting for work to be done to sit comfortably and not crowded together. My car was fixed in a timely manner even though a few parts had to be ordered I still got an oil change and service review I got a full look over and I really think the team for all that they're doing to get me fixed in a timely prom matter. They made sure my car was in the driveway position and able to move up and down the road while the part that needs to be fixed was ordered. They kept me informed and up-to-date the whole process. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Jessica Goodale
September 16, 2025
The staff of the Southern Acura dealership is outstanding and very professional from start to finish. It is quite easy to make an appointment, reschedule if necessary, the intake process is effortless, the l and very professional from start to finish. It is quite easy to make an appointment, reschedule if necessary, the intake process is effortless, the lounge area is quite comfortable, updates and quotes are provided for decision making, your car is washed and lastly financial support is available if needed. I genuinely feel confident that our car has been well taken care of. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 16, 2025
The service was great and I was very satisfied with the outsome with my vehicle. outsome with my vehicle. More
Other Employees Tagged: Devin Sheldon, Cisco Lugo, Kevin Rafeek, Jess Gentry, Rabih Kassam
September 14, 2025
Wonderful staff, Devin Amanda and Tevin have me choose the right vehicle thank you guys!! the right vehicle thank you guys!! More
Other Employees Tagged: Devin Sheldon, John Price, Daryl Hoe, Cisco Lugo, Kevin Rafeek, Jess Gentry, Rabih Kassam , Amanda