Brett Condon | Page 8

Service Quality never changes I had my 2014 Odyssey in today for routine Service. I have been a Customer of Allan Nott continuously since 1986. Having been a customer for 28 years, I had my 2014 Odyssey in today for routine Service. I have been a Customer of Allan Nott continuously since 1986. Having been a customer for 28 years, I would write the same review today that I would have written after that first visit to the Dealership OUTSTANDING. They will never disappoint you. It is a true pleasure to write this. More

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sassz@aceweb.com "Routine Oil Change and "Tire Rotation" This is the first time my wife came with me and she was very impressed with the excellent service. She loved the fact a Courtesy Car was provided to This is the first time my wife came with me and she was very impressed with the excellent service. She loved the fact a Courtesy Car was provided to drop us off at The Lima Mall and return to pick us up when the work was finished. Thank you! More

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Great service..always Always receive superior service from staff. Had tire replaced in addition to 10k mile service. Great people and World Class service every time. Tha Always receive superior service from staff. Had tire replaced in addition to 10k mile service. Great people and World Class service every time. Thanks, again! More

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Friendly, Professional and Polite Service Service always takes longer than expected but since I'm retired , I don't mind. Compared to the other dealership I frequent, Palm Toyota in Punta Gord Service always takes longer than expected but since I'm retired , I don't mind. Compared to the other dealership I frequent, Palm Toyota in Punta Gorda, the service in Lima is lightening fast. The Lima people are always friendly and very polite. If you don't want to wait, one of the older guy drivers will take you home or to the mall and pick you up later. Works out great. I'm been coming here for years and am always satisfied. More

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Friendly, efficient service It was Easy to make my appt online. My service was friendly and efficient. My wait time was an hour as explained by the service department. It was Easy to make my appt online. My service was friendly and efficient. My wait time was an hour as explained by the service department. More

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Allan Nott @ its Finest... My family and I have been long time loyal customers of Allan Nott Honda. Recently while my folks were on vacation they had some car trouble with thei My family and I have been long time loyal customers of Allan Nott Honda. Recently while my folks were on vacation they had some car trouble with their Accord. Far from home, they reached out to John Gould to see what help if any he would be able to offer. John did an amazing job advising them and helping them to get back on the road as soon as possible showing genuine concern for the situation (If you have an older set of parents, someone looking out for them when you cant means the world) Fast Forward to Sept. 10, 2014... I just purchased a new Honda Accord from Allan Nott and couldn't have had a smoother selling process from start to finish. John did an excellent job finding me the car I wanted, accessorizing it to my tastes and having it ready even ahead of when promised. The entire staff has gone out of its way to treat me and my family awesome. John Gould, Adam Cox and Brett Condon continue to exceed my expectations. If you haven't shopped Allan Nott lately, give them a try. More

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Caroline O'Brien Very friendly service! Wait time was a little long due to being understaffed that day. Service personnel kept apologizing for the wait. Overall, great Very friendly service! Wait time was a little long due to being understaffed that day. Service personnel kept apologizing for the wait. Overall, great experience. More

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Long time waiting & two 30 mile trips Brought 4Runner in for 45000 mile service and found yo need front and rear brakes... Only they did not have the front brakes! Had to come back next da Brought 4Runner in for 45000 mile service and found yo need front and rear brakes... Only they did not have the front brakes! Had to come back next day for front brakes which were supposed to arrive at 07:30, after about 15 minutes I was told that the brakes hadn't arrived yet ( I arrived around 12ish) but promised service they were arriving any minute and my service was would be finished on time. After expressing my dissatisfaction, I was not charged for the front brake job. I estimate my two day service dept waiting time at over 6 hours total plus an extra 60 mile drive! I am happy with my vehicle condition but still confused how a common item like brake pads caused such inconvience!! Kym Van Skiver More

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Service Department has drastically diminished in quality I recently was charged over $50.00 for them to replace a $2.38 bulb that THEY broke while working on a recall item on my car. They failed to replace I recently was charged over $50.00 for them to replace a $2.38 bulb that THEY broke while working on a recall item on my car. They failed to replace 2 screws on the under panel of my car causing the panel to drag the ground. I repaired this myself as I will NEVER set foot in that place again. They used to provide free 12 point inspection when servicing for oil change, they now CHARGE for that. I love my Toyota and I think they are great vehicles, but I'm going to have to research other options for future car purchases. More

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Always Excellent From the sale of my vehicle to service 7 years and 170,000 miles later the customer service and customer experience has always been excellent. I cont From the sale of my vehicle to service 7 years and 170,000 miles later the customer service and customer experience has always been excellent. I continue to wholeheartedly recommend the Allan Nott team. Joann Rider More

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