Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield
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Brent Johnson

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
572 Reviews
4.9

572 Reviews

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572 Reviews of Brent Johnson

June 15, 2024

Dealership Rating
Employee Rating

It was quick and easy to get my car serviced. All staff were friendly and helpful. Great experience at Nissan Mayfield, I will be back. More

by ASHLEYM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2024

Dealership Rating
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Alway prompt and provide updates we I'm there for service. They do not over sell. More

by NGERNOT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Jun 15, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

Dealership Rating
Employee Rating

Great service The Time there was pleasant and short. problem solved Thanks Ken Ganley Service Department More

by PAYTONIMGOOD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec

Jun 14, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

Dealership Rating
Employee Rating

Dealer is responsive, efficient anddependable. The service experience is always a pleasant one. I recommend this dealership to friends with Nissans. More

by MABELJANE2201
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kamal Rida , Ken in Sales

Jun 09, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Dealership Rating
Employee Rating

Knowledgeable,courtesy and kept me updated on my service that was being done. Prices are reasonable More

by SHIRLEYBURNS4167
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec

Jun 08, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Dealership Rating
Employee Rating

The customer service is always great. I've had my car a little over a year and still learning how to operate the bells and whistles. Whatever my question has been, the service represen More

by SRHBRUTUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Sapolin, Maranda Seither

June 01, 2024

Dealership Rating
Employee Rating

Dealer was average for waiting and time. Service was done as expected and service agent informed properly and I'm good time. More

by RLOZADA456
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Ken Ganley Nissan Mayfield responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2024

Dealership Rating
Employee Rating

The people in the service department are friendly, trustworthy, fast and they are knowledgeable about the car they are servicing. Plus they don’t make up unnecessary repairs. More

by TMACK254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 31, 2024

Dealership Rating
Employee Rating

Thank you for addressing a problem. I really appreciate it and I wasn’t there that long very friendly people there thank you. More

by GARDINERNICOLE1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Dealership Rating
Employee Rating

Serve was quick and accurate. Service was done within a hour. Brent was professional and personalbe. More

by RMCN8458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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