Brent Cavan | Page 12

Awesome experience James is the best. He treated me with professionalism and found the perfect vehicle. I would recommend him to anyone. He is awesome. The management te James is the best. He treated me with professionalism and found the perfect vehicle. I would recommend him to anyone. He is awesome. The management team was very helpful. More

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Everything done right. They make everything as easy as possible from when you drive onto their lot to when you drive off in your new vehicle. Every step is explained, every They make everything as easy as possible from when you drive onto their lot to when you drive off in your new vehicle. Every step is explained, every question is answered. This is what all car dealerships to aspire to be like. More

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This is now HOME for the Emmanuels!! The best service EVER.....First contact by phone friendly, professional and extremely helpful. Once you walk through the doors, you KNOW you've made t The best service EVER.....First contact by phone friendly, professional and extremely helpful. Once you walk through the doors, you KNOW you've made the right choice. I would like to personally thank Brent, Jordan and Alisha for making what could have been an overwhelming experience feel like a walk in the park. Your knowledge, patience and understanding for your clients needs makes you guys TOPS in my family's books and an absolute pleasure to want to do business with you again.....and we will!! It would be my honor to recommend anyone that I know to swing by and give you guys a visit, I know they will be in very experienced capable hands. CJD, you guys were awesome please keep up the good work!!! Loyalty is in the service, thank you for everything. Emmanuels More

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trade in I was recommended by a friend after going to the other dealership across town where I did not have nearly the same customer service that I got here. T I was recommended by a friend after going to the other dealership across town where I did not have nearly the same customer service that I got here. The guys were friendly and willing to work with me any way they could to get me into a new truck. I also found the speed of service was fast, I was out of my car and into a new truck the next day and that's only because it was later in the evening. I will recommend Wayne Villeneuve(sales) to anyone looking for any vehicle as he is able to take you elsewhere if you're not looking for a jeep/dodge/Chrysler/ram. I was a very happy customer when I left and will return for future purchases. More

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renewed experience i had a problem with one of my cars at home and was in need of a second truck, as we are a 2 vehicle family. i gave a look at the dealership online f i had a problem with one of my cars at home and was in need of a second truck, as we are a 2 vehicle family. i gave a look at the dealership online first, as past experiences had led me to mistrust and label them as pushy and not concerned with my needs at. that being said when amanda and i started a dialogue online, i gave a list of requirements that i needed met in order to consider buying from her. at first i thought that it would be difficult for her to acheive for me in such a small time frame. she rose to the challenge and with the help of brent were able to get me into the exact vehicle that was required for my needs and was in my price range. the experience was really good, i could relate with all 3 very well and with the knowledge i have, i felt extremely satified and with the knowledge all 3 (amanda, brent and paul) had was very happy with the service i recieved. all were very curtious and kind and were truely interested in filling my needs, and once my needs were met the transition from one person to the other was smooth and very pain free. i look forward to future experiences with the dealership and hope the level of friendliness and confidence flows over the other departments More

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I feel the need to warn anyone considering using these guys to service of their Dodge vehicle. I thought I was doing the smart thing by taking a Dodge vehicle to this Dodge dealership to have inspected an guys to service of their Dodge vehicle. I thought I was doing the smart thing by taking a Dodge vehicle to this Dodge dealership to have inspected and any necessary repairs done. Boy was I wrong, and the follow up was non existent! Even after calling the number that says to call if not 100% satisfied…I never even received a call back from anyone even after my service advisor, Tony, assured me they would contact me! Long story short, I bought them a Sprinter Van to inspect and repair due to a no start issue, 3 AND A HALF MONTHS to repair, which I was completely fine with as I did not want to rush a complete and thourogh repair and because I need this van as my daily work vehicle! They assured me all was good, I flew into GP, paid $3500 and drove home to Calgary, stopped overnight in Devon. Next morning…NO START, and I'm stranded 350 KMS from home!! and the NO START continued every morning of my first 21 days of ownership! After taking it to the Local dealer in Calgary, they had to fix many of the things GP Dodge said they fixed! I spent another $2500 on top of what they charged me to fix what they said they fixed! They broke a TPS wheel sensor, lost my bumper tow hook cover, did not balance my tires after they said they did, ESPAR heater was replaced, but never worked, A/C line was melted, they started it using ether!! None of this was in the inspection, but then they say it must have been like that the whole time!! I know items can get missed, everyone makes mistakes, but not even a phone call, apology, offer to get me started the next morning…anything! I even bought my service manager and mechanic a gift as a thank you for the lengthy repair process….I feel SO taken advantage of, I'm ashamed!! Please be careful and ask specific questions, question why things are taking so long, get their answers explained to you in writing!! It's is almost one year later, and I still have cold starting issues…anything under -1!! Obviously its not repaired and I may need to warranty work they've done or parts they've used. But, I cannot even receive a call back from them!! Thanks to GP Chrysler, looks like I bought a lemon, or their mechanics are too incompetent to repair their own vehicle…Something I thought I was doing right by bringing a Dodge Van to a Dodge service dealership?!? I even posted a review on their Facebook page, no response!! More

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I was looking at vehicles online, saw a few trucks I liked. So I Inquired on a truck and they got back to me with in minutes to set up a test drive, ended up taking a few vehicles out on the same day. liked. So I Inquired on a truck and they got back to me with in minutes to set up a test drive, ended up taking a few vehicles out on the same day. The sales people were not pushy they took their time and answered every question I had. They wanted to make sure I was in the right vehicle for my needs. very easy going and knowledgeable people. overall it was a great buying experience. More

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