Brendan Kelly | Page 20

No hastle purchase at fair price Brendan Kelley's professional approach to car sales got us the car we wanted and at a price we considered fair without the sometimes deceptive shell g Brendan Kelley's professional approach to car sales got us the car we wanted and at a price we considered fair without the sometimes deceptive shell game that you get at other dealerships. Delivery of the vehicle was as promised and the team completing the transaction was fully prepared to execute the sale. More

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Awesome! Rothrock earned their name. . . They Rock! I am proud & very pleased to be in my 2017 Jeep Compass. The experience in acquiring this vehicle has been Rothrock earned their name. . . They Rock! I am proud & very pleased to be in my 2017 Jeep Compass. The experience in acquiring this vehicle has been most pleasurable with much thanks & regards to "Brendan Kelly" & "Laura Beers". Brendan was most helpful with all questions & concerns I had regarding my choice with this nice Jeep. He was very attentive & informative which made the purchase exciting and fulfilling. Laura was fantastic with all the help I needed to become familiar with all the good stuff the vehicle had to offer. She took the initiative to follow up with me later & was willing to address any concerns I may of had. Thumbs up to Rothrock and the service Brendan & Laura provided! Thank You for the exceptional service and for a great Jeep! More

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Best Car Buying Experience in the Valley My husband and I bought two cars in two days from Rothrock. A '16 Chrysler and a '16 Jeep. The entire process was smooth, and all numbers came back we My husband and I bought two cars in two days from Rothrock. A '16 Chrysler and a '16 Jeep. The entire process was smooth, and all numbers came back well within where we were looking to be. Not to mention, the cars are beautiful and have all the options we could possibly need. We ran into a slight issue after the sale with paperwork which took some time to fix, but the sales manager Brian and his assistant Brendan took very good care of us; an essential part of the car buying, customer service and future business process. We have already recommended the dealership to friends and with how we go through cars, we will certainly be back for service and more purchases in the future! Forget the rest Lehigh Valley, your shopping around can stop right here! More

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Easy experience - with experienced staff! Car buying should always be this easy! The sales team, finance team and managers were attentive to my needs and requests. I never felt pressured but Car buying should always be this easy! The sales team, finance team and managers were attentive to my needs and requests. I never felt pressured but felt like they wanted to help me and they worked within my budget. They allowed me the time I needed to evaluate my decision without any pressure. Picking up my new car tonight was a great experience - the car was spotless and the delivery coordinator took the time to review all the features of the car with me. I highly recommend Rothrock Motors for your next car purchase! Thank you!! More

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Another Great Experience Over the past couple of decades, my wife and I have bought and leased several vehicles from Rothrock - new, used, Dodge, Ram and Nissan. This last exp Over the past couple of decades, my wife and I have bought and leased several vehicles from Rothrock - new, used, Dodge, Ram and Nissan. This last expense was every bit as great as the others! We highly recommend them! More

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excellent sales Brendan Kelly did an excellent job helping me find the car I wanted at the right price. His patience and soft sell approach s truly appreciated Brendan Kelly did an excellent job helping me find the car I wanted at the right price. His patience and soft sell approach s truly appreciated More

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Lack of information We had an appointment at 3 with Jill immediately we were passed off to an inexperienced specialist. We went in with what we wanted a lease picked We had an appointment at 3 with Jill immediately we were passed off to an inexperienced specialist. We went in with what we wanted a lease picked the car trading our car Lease is dodge 1995 down 99 dollars a month they offered us 1700 for our car so we would have 200 to put down for the lease right no way that would be our car plusssss 1995 down if we didnt it would cost us 179 a month for dart lease we were there for 2hrs and never were told about xtra fees for bank acquisition and dealer fees totaling guess what what our trade was worth roughly 1700 Two hours until we were told that. I would call that misleading at the least and not professional at all I will not recommend Rothrock Dealership to anyone who asks about it More

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i wanted to go to a close dealer to my home incase something i went to closest Dodge dealer from my house. My only complaint was the amount of time it took for my car to actually get to me. The online monitoring i went to closest Dodge dealer from my house. My only complaint was the amount of time it took for my car to actually get to me. The online monitoring never was accurate, intact even now i have my car the online link says it is still in Shipping. i waited over 5 months for this car that i couldn't order till this year. I have about 30 days left before the new cars come out. I sort expected some kind of saving from the dealer for the wait of this car. The longest was supposed to be 8 weeks. How can entire car be built in 8 weeks but matching paint took almost twice as line. Could the deanship have delivery even by offering me a loaner car for the month of June? The car should have been here by May 31. I also can run my smart radio in the car, because I didn't get the owners manual for the car to look up how the entire system works. More

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EXCELLENT SERVICE! Overall, our experience was excellent! Brendan was EXTREMELY helpful. I originally spoke with Brendan Kelly on the phone, he LISTENED TO EVERY DETAIL Overall, our experience was excellent! Brendan was EXTREMELY helpful. I originally spoke with Brendan Kelly on the phone, he LISTENED TO EVERY DETAIL that we wanted in the car that we were looking for....and he got back to me with answers in a very timely manner. Everything was handled very professional......and I would HIGHLY RECOMMEND Rothrock Dealer and BRENDAN KELLY to anyone who is looking for a vehicle:) Sincerely, Mark & Dawn Weisser More

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3rd Vehicle Purchased Here This is the 3rd vehicle purchased from Rothrock. After our first purchase in 2007 when it was time in 2010 for another new car for the family Brendan This is the 3rd vehicle purchased from Rothrock. After our first purchase in 2007 when it was time in 2010 for another new car for the family Brendan Kelly was our first contact choice...and here we are again in 2014. Brendan is competent, knowledgable and easy to work-no hard pressure and always able to listen to the requests of me, his customer, to make a great deal. When 2 friends were having a very different experience with another local dealer I recommended Rothrock and they came away satisfied and, oh by the way, with a new vehicle. More

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