Brendan Flynn

Excellent service, kind employees and a comfortable waiting room I will refer my friends to you waiting room I will refer my friends to you More

by rjshaw830 Verified Customer Verified Customer

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Serviceman Mike very rude and treats women totally different. Not at all personable Plus the dealership never answers the phone or return messages different. Not at all personable Plus the dealership never answers the phone or return messages More

by Ntorre911 Verified Customer Verified Customer

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Nice dealer sales worked hard and service was great loan officer was great and knowledgeable officer was great and knowledgeable More

by rfmshadow1100 Verified Customer Verified Customer

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I blew a tire on my in for an early oil change appt. No one in service department answered my 4 calls to say I'd be late and coming in by tow. Manager (Mike) said he was only one there and was too bus No one in service department answered my 4 calls to say I'd be late and coming in by tow. Manager (Mike) said he was only one there and was too busy to answer phones. That is not helpful at all, and is not good customer service. Although tires were rotated, each one was set at a different psi. Mike also questioned why (1) I didn't purchase from Crestmont, and (2) if I live in Parma Heights, why didn't I go to Ganley in Parma for service? Mike needs more training. More

by HOOGSIE2 Verified Customer Verified Customer

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Great customer service. Friendly and knowledgeable. Kept me informed about status of repair. Great waiting area. Friendly and knowledgeable. Kept me informed about status of repair. Great waiting area. More

by chuckvojacek Verified Customer Verified Customer

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General manager was outstanding. Customer focused and extremely knowledgeable and accommodating. I would highly recommended Customer focused and extremely knowledgeable and accommodating. I would highly recommended More

by fal3355 Verified Customer Verified Customer

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Thought I was getting a great deal. Left there so excited. As I pulled out of the lot, there was a flat tire. Three days into having my car, the oil light came on. I didn’t have the tim Left there so excited. As I pulled out of the lot, there was a flat tire. Three days into having my car, the oil light came on. I didn’t have the time to track back to this location so I got my oil changed somewhere else and both of the air filters were so disgusting and the person said they probably haven’t been changed in years. When I bought the car, they told me that everything had been checked and everything had been Filled up topped off, etc. and that hasn’t been the case. I am so frustrated. More

by Ugh Verified Customer Verified Customer

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Service providers are always pleasant and friendly. Working fast to get you in the bays and fix your problem Working fast to get you in the bays and fix your problem More

by cloudermelt Verified Customer Verified Customer

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The best of the best. Front to back Curtious as always. Made the appointment pleasant ,quick ,and I kept me informed on what was happening Front to back Curtious as always. Made the appointment pleasant ,quick ,and I kept me informed on what was happening More

by REEHOO Verified Customer Verified Customer

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Excellent fast service. The appointment took an hour for routine service. Easy to schedule online. The appointment took an hour for routine service. Easy to schedule online. More

by gac1innj Verified Customer Verified Customer

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