Brandon Pond | Page 2

Everyone, especially Christian, was very welcoming and extremely helpful. Willing to answer all of our questions and spend as much time with us as needed. Quick to respond as well! Would definitely buy he extremely helpful. Willing to answer all of our questions and spend as much time with us as needed. Quick to respond as well! Would definitely buy here again! More

by Megane_mason Verified Customer Verified Customer

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My only complaint is that they played me. The deal was I would walk out the door paying $31,000. The salesperson, the finance guy, the manager, the guy who drew up the paperwork... Everyone s The deal was I would walk out the door paying $31,000. The salesperson, the finance guy, the manager, the guy who drew up the paperwork... Everyone said "you'll pay $31,000." So I believed I would be paying $31,000. What they didn't tell me was that after I put $11,000 down, they added about $3,400 in dealer fees and other stuff. So while I thought I was financing $20,000 (because that's how math works) I was actually financing $23,400. I only just found this out when I went to make (what I thought) would be an $800 payoff and I discovered I actually still owe $4,400. Admittedly, it was in the paperwork of the final breakdown of costs and it's on me for not paying closer attention. But the finance guy didn't mention any of that. I don't blame the dealership, we all know car dealerships scam and swindle you. I blame myself for having knowing this and still having trusted them. I'm only writing this review so other people won't be as simple and careless as I was. Buying a car always sucks, don't also get suckered! More

by GGUERCIO23 Verified Customer Verified Customer

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It was a great experience purchasing my new Kia Sorrento. Robert was a great salesman. Robert was a great salesman. More

by BROWNBLUEEYE Verified Customer Verified Customer

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Lavohn was courteous, patient and listened to what I was looking for in a car. He followed up and kept me informed during every step of the process. He provided excellent service and I was pleased with him looking for in a car. He followed up and kept me informed during every step of the process. He provided excellent service and I was pleased with him and the dealership! More

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I appreciate the acknowledgment and customer service once I walk through the door. Chris is a pleasure to work with he is kind he is polite he is flexible he has great interpersonal skills. I appreciate the I walk through the door. Chris is a pleasure to work with he is kind he is polite he is flexible he has great interpersonal skills. I appreciate the follow-ups. More

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Lavoghn did an incredible job. He was totally professional and was on top of his game. Did such a tremendous job and I would definitely refer him to any one of my friends for their He was totally professional and was on top of his game. Did such a tremendous job and I would definitely refer him to any one of my friends for their next purchase at Jim Ellis Kia. Thanks!! More

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This was one of the better auto purchase deals that I have been involved with! have been involved with! More

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Super helpful and friendly dude, walked us through the entire process start to finish and had no trouble staying in contact if we had any questions. Keep up the good work 👍 entire process start to finish and had no trouble staying in contact if we had any questions. Keep up the good work 👍 More

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From beginning to end, Mr Curry was helpful and informative. We were trading a vehicle with a recall. My wife and son worked on it as I was out of town. He dealt with my calls and questions along w informative. We were trading a vehicle with a recall. My wife and son worked on it as I was out of town. He dealt with my calls and questions along with theirs… and patiently sat on the final decision for a few days. He has my stamp of approval for honesty and integrity. I’d happily send anyone his way. More

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Very positive experience; Larry and Brandon were both pleasures to work with; Larry actively listened to what we were looking for, and he was able to talk us through the different options, and provide hi pleasures to work with; Larry actively listened to what we were looking for, and he was able to talk us through the different options, and provide his thoughts on what model/year would be the best fit. Brandon made the financing experience exceptionally smooth, and helpfully talked us through the process. Both gentlemen treated us with professionalism and respect, and we are very satisfied with the end result. A class act from start to finish. More

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