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Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
279 Reviews
4.7

279 Reviews

Write a Review

280 Reviews of Brandon Martinez

April 01, 2026

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Employee Rating

It was a great experience. Brandon is extremely good at what he does. Very helpful, very accommodating and extremely professional above all. He deserves a raise. Thanks again t More

by NARAYANKUMARDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 29, 2026

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Employee Rating

Briyanna was helpful and stayed in touch with updates as they came up. It was very appreciated. My car was fixed within 24 hours. More

by rivkab26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Mar 30, 2026

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad Briyanna kept you informed throughout the process and that your vehicle was repaired so quickly. We truly appreciate your kind words, and if you need anything at all, please don’t hesitate to reach out.

March 23, 2026

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Employee Rating

The wait until my car was finished was longer than expected. And. Needed four more words More

by MMA613
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Honda of Valley Stream responded

Hi there, Thank you for your feedback. We’re sorry the wait was longer than you expected. We know your time is valuable and truly appreciate your patience. If you’d like to share more about your visit, please don’t hesitate to reach out.

March 23, 2026

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Employee Rating

Everyone is very nice and very professional. Areas are kept very clean, a lot of sitting spaces very pleasant place to wait. More

by LADYBUGVS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones

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Mar 24, 2026

Honda of Valley Stream responded

Hi there, Thank you for the lovely feedback! We’re so glad you found our team friendly and professional, and that you enjoyed the clean, comfortable waiting area. Creating a pleasant environment truly matters to us. If you need anything at all, please don’t hesitate to reach out.

February 06, 2026

Dealership Rating
Employee Rating

Went in for a regular maintenance for oil change and tire rotation, they scratched my wheel rims paint. More

by NK
Workmanship
Recommend Dealer
No
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Feb 09, 2026

Honda of Valley Stream responded

Hi there, Thank you for bringing this to our attention. At this time, we’re unable to research the concern with only the username you provided. We do have cameras at the vehicle entry point and throughout the premises, which can help with a review once we have the correct details. Please contact Tony Vicente directly at 516-285-6655, ext. 126, so he can look into this further. Thank you!

February 05, 2026

Dealership Rating
Employee Rating

Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. More

by JJARRETTAL
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones, Mark Skawinsky

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Feb 06, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

February 03, 2026

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Employee Rating

Good experience nice waiting area. Recall item fixed! Great place. Clean, comfortable and in and out easily More

by luluglenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad your visit went smoothly, the recall was taken care of, and you were comfortable while you waited. Please feel free to reach out if there is anything we can help with.

January 14, 2026

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Employee Rating

Very communicative. Apologized for my service taking longer than originally planned. Very nice environment to bring my car for service. More

by MIKAY522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Jan 15, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad our team kept you informed, acknowledged the delay, and made your visit comfortable. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating
Employee Rating

Everyone was friendly and professional. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. More

by mar20052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

Report | Print
Jan 15, 2026

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.

January 09, 2026

Dealership Rating
Employee Rating

Happy New Year. Thank you Honda of Valley Stream and staff for the fast service. 🙏🏽 More

by Tony S.
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Jan 09, 2026

Honda of Valley Stream responded

Hi Tony, thank you for the kind message and well wishes. We are happy to hear you received fast service and appreciate you choosing Honda of Valley Stream. Please feel free to reach out if there is anything we can help with.

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