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Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
251 Reviews
4.7

251 Reviews

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251 Reviews of Brandon Martinez

October 02, 2025

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Employee Rating

Very informative about maintenance needed, took time to point out the important needed repairs and printed them, no hard sale. Quickly done with recall. More

by lturkcan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the clear communication and efficiency during your visit. Please reach out if there’s anything else we can do for you.

October 01, 2025

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Employee Rating

5 and a half Hours for an oil change, unacceptable! I had an appointment for 11:30 got there at 11:15, Picked up the car at 5pm More

by METS1520
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 03, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

October 01, 2025

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Employee Rating

The Service Center was good. Brandon did a great job, updated me what time my car will be finished with the change oil and tire rotation. More

by edz12373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Brandon for keeping you updated and providing great support during your visit. Please reach out if there’s anything else we can do for you.

September 10, 2025

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Employee Rating

Compared to the other local dealership, Honda Valley Stream is better. However, their automated customer service assistant is horrible. I usually have to wait a minimum of 2 hours every time I got my ca More

by jaylordj0427
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinsky

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Sep 11, 2025

Honda of Valley Stream responded

Thank you jaylordj0427. At Honda of Valley Stream we may not be the cheapest but we offer the most value. Our automated customer service has much improved. Please give us feedback at your next service visit.

August 28, 2025

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Employee Rating

Great service… quick and had my problem resolved in a timely manner, efficient communication and good customer service More

by miranda21191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your issue was resolved so quickly and that communication throughout the process was clear and efficient. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Brandon explained everything to my understanding and was very thorough. Best service in years from this location. More

by d.eso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Brandon took the time to explain everything clearly and that you felt well taken care of during your visit. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 24, 2025

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Employee Rating

Excellent and courteous service Very helpful and very informative Prompt and efficient Valleystream number one More

by lystrathms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

Report | Print
Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your visit was handled with courtesy, efficiency, and clear communication, making it such a positive experience. If you ever need anything else, please don’t hesitate to reach out!

August 22, 2025

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Employee Rating

Briyanna gave us great service and ensured our issue was resolved. She kept us informed of the process and was very helpful. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

Report | Print
Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Briyanna kept you informed and made sure your issue was resolved smoothly. If you ever need anything else, please don’t hesitate to reach out!

August 21, 2025

Dealership Rating
Employee Rating

I had excellent interaction with Brandon and excellent service. I would highly recommend the service center More

by rubbletrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 22, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Brandon provided such great support and that your service experience went so well. If you ever need anything else, please don’t hesitate to reach out!

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