Brandon Carpenter
Brandon Carpenter at NYE Chevrolet
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Brandon Carpenter

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Brandon Carpenter

May 25, 2024

Dealership Rating
Employee Rating

They went above and beyond to make my first lease experience quick and easy. Thank you!!!! More

by Sabrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 21, 2024

Dealership Rating
Employee Rating

I always have a good experience with Nye Chevrolet. My vehicle was serviced and done ahead of schedule. Brandon is super! More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Arthur Farley , Morgan Oherien, cashier

May 22, 2024

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

Dealership Rating
Employee Rating

They were Efficient, courteous, and very informative, really nice employees.i would refer this place to others. More

by millernadine13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Arthur Farley, Dylan Davis, Daniel Bennett , Customer service clerk, forgot his name but remembered his quality. Thx guys.

May 22, 2024

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

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Employee Rating

Nye gave me a fair trade in amount on my vehicle and I appreciated the incentives they offered on my new truck! More

by CCARDINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Salay, Steve Shoemaker, Dylan Davis , Casey

May 22, 2024

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 18, 2024

Dealership Rating
Employee Rating

Polite friendly service. I did not get the feeling that I was being taken advantage of this time. They seem to be going through service managers. The person that I dealt w More

by jdugan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2024

Dealership Rating
Employee Rating

Not pleased with the price ! ! Brake cleaning job price wasn't explained fully, Was told a price then it doubled because they didn't explain it was for both axles. More

by RRADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Arthur Farley

May 16, 2024

NYE Chevrolet responded

"RRADOS" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2024

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Employee Rating

Best experienced to date Brandon the service representative was very accommodating and the job was completed in Adequate time .. More

by napper1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2024

Dealership Rating
Employee Rating

Very polite and reviewed my concerns I had with the vehicle. Properly diagnosed it and had it back to me in a timely manner. Will be returning! More

by jzcarson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 02, 2024

Dealership Rating
Employee Rating

Easy appointment and great service. Very nice and professional.comfortable waiting area. Great overall experience. Just a bit pricy, but everything is. More

by denlong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 29, 2024

Dealership Rating
Employee Rating

Service Manager was inattentive to my explanation of my problem. Could not get a direct quote on my repair. Didn't seem right that you couldn't get the right part number until the engine intake was removed More

by lakeburgwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Arthur Farley

Apr 30, 2024

NYE Chevrolet responded

"Lakeburgwins" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

lakeburgwins responded

Service mananger inattentive to my explanation of my,problem. Couldn'n get a direct quote on my repair. I had time left on my powertrain warrenty but it wasn't coverd, engine problem seems like should be coverd. Didn't seem right that they had to remove engine intake to get correct part number, or if the part was avalible. Couldn't tell me how long they would have my vehicle. The tech was very nice, saw that i was leaving with my vehicle unhappay and took the time to explain what the problem is and where to get help, and i shouldn't be paying for this prolem with so few miles and the vehicle well taken care of with powertrain warrenty left. The only reason i would return to Nye Chevy is the thoughtful and compenate tech.

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