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Brandon Balassi
Brandon Balassi at Niello Volkswagen
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Brandon Balassi

Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
43 Reviews

Dealership Experience

8 yrs, 9 mos

5.0

43 Reviews

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43 Reviews of Brandon Balassi

May 17, 2024

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Employee Rating

Terry Conway is a very professional and charismatic person whom I had the pleasure of being served by through my entire process. He is a valuable asset to Niello VW! Additionally, Logan Koss made the f More

by KARENDCOSTA1024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Scott Russo , Terry Conway

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May 17, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Terry and Logan, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

May 16, 2024

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Everyone that I worked with at Niello was great! Jose was super knowledgeable about the ID.4 and was great at educating us about all the cool tech and features. More

by ETRUJILLO8
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Alexander Hurlimann, Michael Ellis , Justin Watts

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May 16, 2024

Niello Volkswagen responded

Thanks, Jose, for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

May 12, 2024

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Provided courteous and professional service. Excellent and straightforward process utilized throughout the selection and purchase of my vehicle. More

by WHARRI01
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno

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May 12, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

May 10, 2024

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Very kind professional and got an amazing deal great customer service. Salesmen was very knowledgeable regarding vehicle. More

by JAVIERGONZALEZ197477
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Jose Soriano, Will Gwaltney III, Scott Russo

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May 10, 2024

Niello Volkswagen responded

Javier, Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive service experience. Scott Russo General Manager srusso@niello.com

May 05, 2024

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Employee Rating

Brandon's knowledge of sales and tax reciprocity with other states gave us the incentive to decide to purchase our vehicle. Thank you, Brandon. More

by DWSCHMIDT_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III , Terry Conway our sales representative

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May 05, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Brandon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

May 02, 2024

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Great customer service from the time I arrived until the car was ready and picked up. It was a great experience. More

by jorge131769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daijah Marsh-Macias, Brandon Lamb

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May 02, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jorge, and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 16, 2024

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Every thing was fine. Wish the finance process was quicker and did not have to wait so long to get into see them. More

by BRIAN.TAMARA
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Recommend Dealer
Yes
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Apr 16, 2024

Niello Volkswagen responded

Brian, we are so glad we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com 916-484-5962

March 31, 2024

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I couldn’t be any happier with my experience with Niello Volkswagen. They went that extra mile to make sure I left with the vehicle that fit all my needs. The process was a breeze, and they save you a trip More

by JASMINMARIEBR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Alexander Hurlimann

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Apr 01, 2024

Niello Volkswagen responded

Jasmin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com (916) 359-9927

March 31, 2024

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Employee Rating

Our representative Trent was amazing! He was so informative and we felt comfortable dealing with him More

by SUPPALESQ
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent

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Apr 01, 2024

Niello Volkswagen responded

It's great to hear that Trent was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 12, 2024

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Employee Rating

Wish all dealership would be more like this. . will always have my Future Business from here on out More

by Noi
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis , Tevin

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Mar 12, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com (916) 359-9927

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