Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 8

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
412 Reviews
4.9

412 Reviews

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412 Reviews of Braelynn Merrell

May 04, 2025

Dealership Rating
Employee Rating

Braelynn in service dept. is outstanding, very good communication, service dept. does an excellent job More

by jmmjkawad
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
Employee Rating

All I can say is awesome dealership. They provide the best sales and service environment you could ever imagine. More

by cjb6151972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 18, 2025

Dealership Rating
Employee Rating

Employees are very concerned about satisfying customers They go the extra mile Easy to work with More

by chickaley
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 09, 2025

Dealership Rating
Employee Rating

Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience More

by NCONNEY
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Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

We went to Mastrovito Hyundai to buy a new vehicle and left with the vehicle of our choice and are very happy with our purchase. Everyone was very helpful and friendly. Don't remember the associate that More

by lcollins9
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito

March 31, 2025

Dealership Rating
Employee Rating

I’m always very satisfied with the courtesy, kindness and professionalism I receive each and every time I go to Mastrovito Hyundai. I refer friends whenever I can, they’re all great!! More

by CHERTOO2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Renee Hartnett

March 29, 2025

Dealership Rating
Employee Rating

Excellent service and great customer service. I would recommend anyone to have your service done there. More

by RTESTA20
Service Price Transparency
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Recommend Dealer
Yes

March 27, 2025

Dealership Rating
Employee Rating

Always positive atmosphere, they kept me informed during the entire process. A great loaner car was available for the duration of the repair. Thank you More

by avdelaura3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Gina Mastrovito-Smith , Shawn Zawatski

March 22, 2025

Dealership Rating
Employee Rating

This was a pleasant buying experience. Tony is good to deal with and very knowledgeable. This is our second new car purchased through him. The service department is excellent also. That is More

by hurley3858
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari, Ali Brown

Jun 25, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

March 14, 2025

Dealership Rating
Employee Rating

Dealer services were ok. As I pulled into the garage a device suggested that I get an all wheel alignment. I declined as the vehicle is only one year old and drives fine. Aft More

by wmcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Brown

Jun 25, 2025

Mastrovito Hyundai responded

Hello, my name is Gina and I am the customer care manager at Mastrovito Hyundai. I'd be happy to discuss your concerns and clarify out process. Please feel free to contact me at 315-736*8356.

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