Brad Trefrey | Page 2
General Sales Manager
Wellesley Toyota
234 Worcester Street
Wellesley, MA 02481
Dealership Experience
8 yrs, 11 mos
Industry Experience
17 yrs, 8 mos
26 Reviews
Write a Review26 Reviews of Brad Trefrey
September 30, 2022
Marcus was a delight to work with. I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budg I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budget. I recommend all who are seeking their next cars to go to Marcus Mason at Wellesley Toyota. You won’t find a better Salesman or dealership. More
Other Employees Tagged: Nathan Ingram, Brandon Luciano, Mark Welcome, John Imparato, Chelsie Alvarez, Marcus DeOliveira, Marcus Mason, Victor Olivares, Andrew Lee
September 15, 2022
The sales and service staff are all helpful and friendly. I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in on I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in one person. I emailed the dealership several times, and each time all Chelsie Alvarez did was to tell me that the car I was interested in wasn't available. She did not point me to a car that was available or direct me to someone on the sales team who could help me. I finally called the dealership and spoke to Brad. When I explained my situation--that my car had been totaled and I had no other car--he went out of his way to try to find me a car. He then put me in touch with Marcus DeOliveira, who was extremely helpful and found me a car that was exactly what I wanted. He even drove my car to me on his day off so that I would not have to be car-less for one more day! I am giving Customer Service 5 stars in spite of Chelsie Alvarez, not because of her. Everyone except Chelsie went out of their way to help me. More
Other Employees Tagged: Chris Davey, Chelsie Alvarez, Marcus DeOliveira
March 11, 2022
Very accommodating and helpful. Straightforward deal process and efficient. Will buy from them again. Highly recommend Straightforward deal process and efficient. Will buy from them again. Highly recommend More
Other Employees Tagged: Mark Welcome
July 27, 2021
We experienced very professional and prompt service and our purchasing experience with Nathan was excellent. I highly recommend this dealership if you are in the market for a new car! our purchasing experience with Nathan was excellent. I highly recommend this dealership if you are in the market for a new car! More
Other Employees Tagged: Nathan Ingram
July 19, 2021
Brad and John I were phenomenal. I started working with Chelsie Alvarez the business development manager who was amazing. She was knowledgeable, quick to follow up and ensured every question I had was answ Chelsie Alvarez the business development manager who was amazing. She was knowledgeable, quick to follow up and ensured every question I had was answered. Brad took over when I arrived as it was a busy Saturday and he was straight forward and quick to get things done. John then completed everything before finance and was the nicest person I’ve worked with in customer service. He was knowledgeable and extremely helpful. The only reason not giving 5 stars is I picked up my vehicle a week ago today, I still do not have my registration in hand and can’t get the inspection done which this is the first time this hasn’t been completed prior to me driving away w my car. I was pulled over and thankfully the officer was very very nice and understanding but warned me if I got pulled over again ( he pulled me over bc there is no inspection sticker) that I’d get a moving violation and clearly points on my license. I’m frustrated and hoping I can get this overnight but I left a message at 10:45am on the phone and it’s now 2:40pm with zero call back. I get people are busy but this was something they should be following up with on priority and I can’t drive my car now until I have it in hand. I live an hour away as well and my time is just as valuable as everyone who works there but it doesn’t seem to be a priority. Hoping to update it. More
Other Employees Tagged: John Imparato, Chelsie Alvarez
June 12, 2021
Nathan Ingram was a real professional and a real pleasure to work with at Wellesley Toyota. He exceeded our expectations in every way. He was very personable and we enjoyed his stories. to work with at Wellesley Toyota. He exceeded our expectations in every way. He was very personable and we enjoyed his stories. More
Other Employees Tagged: Nathan Ingram
February 14, 2021
Both Brad Trefrey and John Imparato are fantastic salesmen! Brad was straightforward and easy going right from the start and he was happy to educate me on some of the fees and other details associat salesmen! Brad was straightforward and easy going right from the start and he was happy to educate me on some of the fees and other details associated with buying a car. After some time, I had decided to work with Brad. But when I called with the intention of purchasing the car I was looking for, I got John . And I was frankly surprised to find two easy going and very friendly salesmen at the same dealership. It made sense to be that John and Brad work together and it spoke volumes to me about the culture at Wellesley Toyota. John has a great personality and high energy. He's always willing to do whatever he can to make the buying experience easy and pleasant. I don't give my money to anyone without great thought. But John made me feel happy I had chosen to purchase our car from Wellesley Toyota. And I'll be sure to go back to them the next time I need to purchase a car. More
Other Employees Tagged: John Imparato
January 09, 2021
Fantastic experience purchasing online and contactless purchase. Best car buying experience I have ever had. John was amazing through the whole process, and after purchase to resolve a few minor issues. W purchase. Best car buying experience I have ever had. John was amazing through the whole process, and after purchase to resolve a few minor issues. Would recommend him and Wellesley Toyota to anyone and everyone! More
Other Employees Tagged: John Imparato
December 14, 2020
My third lease with Wellesley Toyota! I have Toyota dealerships closer to me that I have spoken with in the past and have yet to do business with. I trust Wellesley Toyota to do what they say and say w dealerships closer to me that I have spoken with in the past and have yet to do business with. I trust Wellesley Toyota to do what they say and say what they do. John Imparato made things easy. More
Other Employees Tagged: John Imparato , Al Javid, David Van Allen
August 26, 2020
I worker with John on the purchase of a new Highlander. I had some constraints on the timing of my purchase which made it difficult to get the transaction completed within the timeframe of an important To I had some constraints on the timing of my purchase which made it difficult to get the transaction completed within the timeframe of an important Toyota rebate. John and others worked out and implemented a plan to make it work out, including timely installation of important accessories and delivery of the new vehicle at a location over 100 miles from the dealership. I'm very pleased with the new vehicle and the service by John and the sales team. More
Other Employees Tagged: John Imparato