Bob Staley
Bob Staley at Toyota of Des Moines

Bob Staley | Page 2

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.8
121 Reviews
4.8

121 Reviews

Write a Review

Dealership Experience

15 yrs, 8 mos

Industry Experience

42 yrs, 6 mos

121 Reviews of Bob Staley

November 13, 2023

Dealership Rating
Employee Rating

After buying a car from Bob Staley previously, we wanted to work with him again when we purchased our truck because he is a class act. Even though there are supply issues with vehicles in the last few years More

by jeffsieleman
Sales Price Transparency
Recommend Dealer
Yes
Nov 13, 2023

Toyota of Des Moines responded

Thank you for your continued loyalty to Toyota of Des Moines! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

November 01, 2023

Dealership Rating
Employee Rating

I bought my new RAV 4 from Toyota of Des Moines. My sales person, Bob Staley, was super helpful and kind during the process of placing the order and waiting for it to arrive. He kept me posted so I More

by CD
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Nov 01, 2023

Toyota of Des Moines responded

Thank you for your amazing review! We are so glad to hear that Bob was helpful and kind during the process of ordering and waiting for your new RAV4. Enjoy your new SUV!

October 31, 2023

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We worked with Bobby Staley and he was awesome—was honest and helpful —would buy from him again! More

by Fran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Toyota of Des Moines responded

We are grateful for your feedback, and we are proud to have Bobby as part of our team. Thank you for your business! We hope that you will continue to choose Toyota of Des Moines for your future car buying needs.

Nov 01, 2023

Fran responded

Excellent experience at Toyota thanks to Bobby Staley!

October 30, 2023

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Buying process was great. Bob S. was very efficient..The final car delivery however was inefficient. More

by VJALUKAR
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Oct 30, 2023

Toyota of Des Moines responded

Thank you so much for your feedback! We are glad to hear that you had a great buying experience with Bob, but we are disappointed to hear that your car delivery was inefficient. We are committed to improving our process, and we will use your feedback to make the car delivery experience better for all of our customers. Thank you for choosing Toyota of Des Moines!

October 28, 2023

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Employee Rating

In the past we purchased 2 Toyotas from this dealership. We were very happy with the service. This time we decided to not purchase the car we looked at. We were very surprised that the salesman repeatedly t More

by NANCYJOHN15
Recommend Dealer
Yes

Other Employees Tagged: Sales Manager

Oct 30, 2023

Toyota of Des Moines responded

Thank you for taking the time to leave us a review. We appreciate your feedback and are disappointed to hear that your recent experience at our dealership did not meet your expectations. We want to assure you that this is not our typical sales approach. We strive to provide our customers with a pressure-free car buying experience. Please give us another chance in the future! Take care!

October 24, 2023

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Very pleased with the entire process! Bob was very professional! He was great with communication and helpful with the entire process! We are very pleased with the car and quality! Will ch More

by Nancy Brace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2023

Toyota of Des Moines responded

Thank you so much for your kind review of Bob and Toyota of Des Moines! We are so glad to hear that you had a positive experience with us throughout the entire car buying process. Enjoy your new Toyota!

September 27, 2023

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Employee Rating

Bob made our sale transaction really nice. We got our vehicle sooner than expected. Thank you! More

by ebberbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Toyota of Des Moines responded

Thank you for taking the time to leave such a kind review of your experience here at Toyota of Des Moines. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

September 26, 2023

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Employee Rating

We had a great experience with Bob and Toyota. We came in wanting to order a car. Bob was knowledgeable and answered all our questions with full transparency. Once the car arrived, the process was More

by azraalibasic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey

Sep 27, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 23, 2023

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Bill is amazing. Very professional and knowledgeable. I would highly recommend him and Toyota of Des Moines. More

by AmberKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ahrens

Sep 25, 2023

Toyota of Des Moines responded

Amber - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 23, 2023

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Employee Rating

Best dealership hands down . Was looking for a truck that was hard to find and they found it for me . Salesman and finance department a breeze to work with . Highly recommend. More

by westonj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Toyota of Des Moines. Congratulations on your new vehicle and we look forward to doing business with you again!

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