Bob Olson | Page 29
Assistant Service Manager
Toyota of Wallingford
859-861 North Colony Road
Wallingford, CT 06492
288 Reviews
Write a Review288 Reviews of Bob Olson
April 03, 2013
Today we had our car serviced at Toyota of Wallingford. They are so great with the work they do on your car. Really they are the only dealer I would trust with my car. Their work gives me peace of mind whe They are so great with the work they do on your car. Really they are the only dealer I would trust with my car. Their work gives me peace of mind when we are traveling knowing we will be ok on the highway. Besides the work on the car the people in there are the greatest. They always treat you like the first time you came in very outstanding people. If you have a question someoe will get you an answer, from Steve Sr. and Steve Jr. to one of the workers. We have been dealing with this company for years and I have never had a complaint. If you really want someone you can trust with your car and what kind of deal you are making then go to Toyota of Wallingford, especially in todays world. More
Other Employees Tagged: Steve Zion Sr , Diane Roberts, Steve Zion Jr
July 02, 2012
My latest Toyota of Wallingford buying experience was great. This is my third Toyota vehicle that I purchased in the past 13 years and second from Toyota of Wallingford. While my last buying experience ( great. This is my third Toyota vehicle that I purchased in the past 13 years and second from Toyota of Wallingford. While my last buying experience (8 years ago) was not the greatest, I ended up purchasing that car from Middletown Toyot, this experience was great. I worked with the internet team of Ron Jackson, Sam Gettings, and Celina Mason and they made what I typically refer to as a visit to the dentist, almost fun. Most of my interaction was with Sam and Celina. They were both very friendly and fun to work with. I normally do my research and visit multiple dealers to get pricing. However, this time I never left the Wallingford facility. Celina worked with me to price the new car and my trade so that we both were satisified with the deal with minimal effort (a little more than an hour). I went to the dealership knowing what I wanted to pay, without trying to flease the dealership and with a little hagling teh deal was done. This was a welcomed surprised given my last experience eight years earlier. I would strongly recommend working with the internet team to negotiate a deal or at a minimum get a comparative price for the vehicle that you are purchasing. I would also strongly recommend the Wallingford Toyota service department. I have been using them for all 13 years that I had a Toyota vehicle and plan on continuing the relationship. Bob and Katie are very friendly and extremely helpful. I have never had any issues with the service that was performed on my cars and the cost is fair, not something that you expect from a car dealership. More
Other Employees Tagged: Katie Hunter, Ron Jackson
March 22, 2012
This dealership, the people that make it what it is, blow the preconcieved notion that Dealerships and car salesmen are sly and try to rip you off right out of the water! I bought my Highlander there three y the preconcieved notion that Dealerships and car salesmen are sly and try to rip you off right out of the water! I bought my Highlander there three years ago, in that three years I have been to the dealership several times for car service. The BEST staff ever. I never mind going there and they are so helpful and friendly. And I dont get the impression that they are just 'friendly' because they have to be. They are genuinely nice people. They have gone out of there way to help me many times. When my son's 1989 camry was on its last leg I said lets take it to Toyota for a diagnostic. They pronounced it dead and rightly so. We met with Naeem who was so sweet and reassuring of our situaion. He helped my son purchase his first car from a dealership. We drove out with a 2008 Scion and it was a great experience. Paul Soloman the finance guru there who also did my finance for my highlander, really set us up with an affordable payment plan. Explained all the options and totally took the stress out of financing a car. I have told them there that I dont look for where to buy my next car, I know where... there! Whatever they are doing they need to keep it up, its a great place. More
January 25, 2012
I had some type of black holes hanging from my car on the right hand side under th tire. I was driving down Colony Rd in Wallingford, CT when I seen a toyota dealer ship and said to myself,let me see if the right hand side under th tire. I was driving down Colony Rd in Wallingford, CT when I seen a toyota dealer ship and said to myself,let me see if they can help me . Bob and Irvin was GREAT,I could not tell them what was hanging nor could I tell them what I hit, I don't remember hitting anything, well Bob being the GREAT (funny) guy that he is , say to make me feel better that's what happend here at toyota parts just fall down on your car (I LOVE HIM) he also said if my husband come by , he would not tell my husband he seen me (SMILE).Anyway to make a long story short, Bob and Irvin are GREAT and as long as you have the two of them working for you , you will always have WONDERFULL RATERING . I go to the dealership in New Haven/Woodbridgewhich which they are wonderful too, but it good to know I can get the same services right here by my job in Wallingford. THANKS AGAIN GUY, YOU ARE CORRECT YOU ALL ARE SIMPLY THE BEST. CARIS BROWN-DAVIS INVOICE # 324289 More
Other Employees Tagged: Bob & Irvin
March 17, 2011
Greeted with friendly personnel. Loaner car waiting for me. Car fixed to my satisfaction. I could not ask for any better service. I always owned Fords and their service was very good. Toyota beats them me. Car fixed to my satisfaction. I could not ask for any better service. I always owned Fords and their service was very good. Toyota beats them out. My next car will be another Toyota and I will return to Toyota of Wallingford. From Sales to Service, they are great. More
Other Employees Tagged: Robert Olsen
February 14, 2011
I love going to the dealership. Bob is always so friendly and is helpful whenever we take any of our vehicles there for service. I will continue to use this dealership exclusively because of Bob. friendly and is helpful whenever we take any of our vehicles there for service. I will continue to use this dealership exclusively because of Bob. Thanks for a great service representative. The dealership should be happy to have such a great employee. More
Other Employees Tagged: Robert Olsen
January 18, 2009
We have been dealing with Toyota Of Wallingford for about 10 years and have nothing but satisfaction. My husband, myself our daughters and son ,nieces and nephews have all bought from Toyota of Wallingford. 10 years and have nothing but satisfaction. My husband, myself our daughters and son ,nieces and nephews have all bought from Toyota of Wallingford. From the minute we walk in the Showroom or Service Dept. they make us feel like family. You get the best service from everyone from the minute you walk in the door until the minute you leave. I highly recommend Toyota of Wallingford from my family to yours. The Struzinski Family of Meriden Ct More
Other Employees Tagged: Katie Hunter, Steve Zion Jr, Steven Zion Jr. Bob Olson Katie Hunter
August 28, 2008
Sales department was awesome, 5+. Service is terrible. They always provide a half of service ordered by me, justifying it with a lack of time. When I came on the weekend, they said to come in on a weekday They always provide a half of service ordered by me, justifying it with a lack of time. When I came on the weekend, they said to come in on a weekday - no appointment necessary. When I showed up on the weekday afternoon next time, they changed my oil by failed to rotate wheels, saying I need an appointment. Last time I went they put a hefty scratch on my passenger door. Nice work fellows! Service manager seems to be the only reasonable person in this department. I would never send a friend for service over there. More
Other Employees Tagged: Robert Olsen