Bob Mortimer

Very good service. Did the work as planned and on time, no surprises or drama. The way it should be! 😄👍 Did the work as planned and on time, no surprises or drama. The way it should be! 😄👍 More

by waywards Verified Customer Verified Customer

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The service department had my Jeep for over 5 weeks and never contacted me with information. I had to call and visit the dealer to obtain any information. Eventually I was even told to take it somewhere el never contacted me with information. I had to call and visit the dealer to obtain any information. Eventually I was even told to take it somewhere else!!! More

by vegbuns Verified Customer Verified Customer

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Charged for a device I said I didn’t need. Certainly not the way it was with the prior owner. Will be getting service somewhere else. Certainly not the way it was with the prior owner. Will be getting service somewhere else. More

by pmoody Verified Customer Verified Customer

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They do nothing for the customer big corporations who don’t care about the customer don’t care about the customer More

by fredgum Verified Customer Verified Customer

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Not aware why vehicle is in for repair when service rep was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department asking why the vehicle was in again and then informed us the computer technician was at a 2 day training More

by Mark Bailey Verified Customer Verified Customer

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Did what they said they were going to do on time and willingly. When looking for dealer service I will be back willingly. When looking for dealer service I will be back More

by russ29 Verified Customer Verified Customer

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Complete rip off didn't need anything they said I needed what a joke wouldn't recommend to anyone what a joke wouldn't recommend to anyone More

by WORKMAN387 Verified Customer Verified Customer

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Never again purchased 3 vehicles in 12 yrs. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. More

by elkinsco Verified Customer Verified Customer

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The service department went above and beyond by squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. More

by danimal35000 Verified Customer Verified Customer

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I love Key Chrysler Newcastle. Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me More

by Rob I Verified Customer Verified Customer

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