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Bob Hargrave
Bob Hargrave at Jim Hudson Ford
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Bob Hargrave

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Bob Hargrave

May 17, 2024

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Employee Rating

The pick up and drop off service made life very easy. Everything was done appropriately in the car came back clean. Thanks guys. More

by SHYPES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cook, Chris Thompson, Chris Weaver

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May 10, 2024

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excellent experience , everything was great Thanks ! I'm looking forward to my next service appointment . More

by douglaslorenzo71
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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May 13, 2024

Jim Hudson Ford responded

Hi douglaslorenzo71, we're thrilled to hear about your excellent experience with us! We appreciate your positive feedback and look forward to serving you at your next appointment. Thank you!

May 09, 2024

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Employee Rating

Always gad great service here. Will continue to have my car serviced here. Thanks guys More

by REALESTATEMIKERJ
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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May 13, 2024

Jim Hudson Ford responded

We're thrilled to hear that you've consistently had great experiences with our service. Your continued trust in us is greatly appreciated. We look forward to servicing your car in the future. Thank you for your kind words!

May 09, 2024

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Service was GREAT as always! Bob is the best. Got my vehicle looked at and taken care of under the amount of time he had quoted. Thank you Jim Hudson ford! More

by Zachary Watkins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa miller

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May 13, 2024

Jim Hudson Ford responded

Hi Zachary, we're thrilled to hear about your positive experience with our service! We always strive to provide efficient and quality service to our customers. Your kind words are greatly appreciated and we look forward to assisting you again in the future. Thank you for choosing us!

May 09, 2024

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Great service! I appreciated getting in and out in a timely manner. I also appreciate that the waiting area is always very clean unlike some other places. Makes for More

by JFCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremain Williams

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May 13, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you appreciated our efficient service and clean waiting area. We strive to provide a comfortable and pleasant environment for all our customers. Looking forward to serving you again soon!

April 28, 2024

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Good pricing, great salesperson, all around good experience.. Jim Hudson Ford made buying a car easy. And we always like to buy local. More

by Bruce.a.smith
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Slaven , AJ (Johnson) in sales

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Apr 29, 2024

Jim Hudson Ford responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our salesperson and found our pricing to be good. We appreciate your support for local businesses and are glad we could make your car buying process easy. We look forward to serving you again in the future.

April 23, 2024

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Bob always gets the job done , for me and my husband’s company . Thank you bob More

by lmatthews0123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Jim Hudson Ford responded

Thank you for your kind words and for choosing our dealership for your automotive needs! We're delighted to hear that Bob has consistently provided excellent service for both you and your husband's company. We appreciate your loyalty and trust in us. We notice that your rating does not align with your review, if there is anything you would like to discuss further about your experience, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

April 22, 2024

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Employee Rating

They have treated us as we hoped. No pressure. Decent price on new vehicle. Service department was quick and did a great job. No complaints anywhere. AJ in sales and Bob in service w More

by Bruce.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Tyler, Jeff Slaven , AJ (Johnson) in sales

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Apr 23, 2024

Jim Hudson Ford responded

We're thrilled to hear that you had a positive experience with our sales and service departments. We always strive to provide our customers with the best service and fair prices. Thank you for your kind words and we look forward to serving you again in the future.

April 21, 2024

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Employee Rating

Left car for three days and it wasn’t fixed . This is the third time it has been in the shop for the screen going out More

by lmatthews0123
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 23, 2024

Jim Hudson Ford responded

We're sorry to hear about your ongoing issue with your car's screen. We understand how frustrating this must be for you, especially considering it's the third time it's been in the shop for the same issue. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

April 21, 2024

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Employee Rating

Always a great experience at the Service Center for Jim Hudson Ford! My service advisor, Bob, is always professional and efficient, getting my truck in and out in great fashion. Fair rates, great people, n More

by Theorrfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Agard, Chris Weaver, Jeff Slaven, Carri Watkins

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Apr 22, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience! We are thrilled to hear that your service advisor, Bob, provided professional and efficient service and that you found our rates fair and our staff friendly. We strive to create a customer-focused environment and are glad you enjoyed our waiting area. We appreciate your feedback and look forward to serving you again!

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