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Bob Giordano

Overview Reviews (340) Inventory (351)

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Bob Giordano

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Bob Giordano | Page 2

Service Director

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.4

340 Reviews

Overview Reviews (340) Inventory (351)

4.4

340 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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340 Reviews of Bob Giordano

May 18, 2024

Dealership Rating

Employee Rating

Professional, courteous, and helpful. Appointments are easy to make. Work done in a timely manner. Appointments are easy to make. Work done in a timely manner. More

by Barbara7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 19, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was courteous, professional, and respectful of your time. We appreciate your business! Thank you for servicing with us!

May 18, 2024

Dealership Rating

Employee Rating

That was a wonderful experience for me and my husband. Everybody was professional and friendly with us ☺️. I love my new car 🚙 Everybody was professional and friendly with us ☺️. I love my new car 🚙 More

by nilvapaul24

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaime O'Neill

Helpful 0

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May 24, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your purchasing experience was wonderful! Enjoy you new purchase! Thank you for your business!

May 17, 2024

Dealership Rating

Employee Rating

Great service but waited almost two hours to get my tires rotated. It is usually quicker! Thank you! rotated. It is usually quicker! Thank you! More

by SANDRATAVAREZ_36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 23, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! The tire rotation service also includes other items such as multi point inspection and adjustment of fluids within the vehicle. Its not just the tire rotation that is performed alone. We appreciate your patience in this matter as these items take longer to address. We appreciate your business. Thank you for choosing us for service.

May 16, 2024

Dealership Rating

Employee Rating

They were able to fit me in at last minute on a Saturday, and fix my car! and fix my car! More

by PAULS19344

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 19, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department was able schedule you at the last minute on a busy Saturday. We appreciate your business! Thank you for allowing us to be your dealer of choice!

May 12, 2024

Dealership Rating

Employee Rating

This place is really nice service. The place is nice and clean. All the staff also friendly! The place is nice and clean. All the staff also friendly! More

by BEEHA12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service staff were friendly during your service visit. Thank you for servicing with us! We appreciate your business!

May 05, 2024

Dealership Rating

Employee Rating

Ten service staff is very good and the service was fast thank you for the service thank you for the service More

by LEONSA25

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Toyota of Hackensack responded

Thank you for your feedback. We are glad to hear that your service experience was respectful of your time. Thank you for your business! Thank you for servicing with us!

May 05, 2024

Dealership Rating

Employee Rating

Have never had a faster easier experience at a car dealership. Amazing staff and incredible service. dealership. Amazing staff and incredible service. More

by nevi414

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: sales sales, Fred Radulic, Mario Puentes, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill , Abby

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May 06, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you had an experience that was respectful of your time! We appreciate your business! Enjoy your new GR86!!!

April 29, 2024

Dealership Rating

Employee Rating

I get the card back after the service dirty and bird dump on the car. on the car. More

by PRINCEME10

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Toyota of Hackensack responded

Thank you for your feedback. We offer complimentary vehicle washes for service clients. You must request this service from your advisor. As for the bird "bump" the dealership is not responsible for local wildlife.

April 27, 2024

Dealership Rating

Employee Rating

service was good. will recommend others. Will recommends other to buy toyota and also to buy parts. will recommend others. Will recommends other to buy toyota and also to buy parts. More

by JS_PATEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 27, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We certainly appreciate that you chose us for service! We appreciate your business! Thank you for servicing with us!

April 19, 2024

Dealership Rating

Employee Rating

technician needs more training. couldn’t identify a between a tire plug and a ran over chewing gum. and as well as the assistance service coordinator who too does not know the dif couldn’t identify a between a tire plug and a ran over chewing gum. and as well as the assistance service coordinator who too does not know the difference. will be looking for another service facility for the next service. will not come back to this dealership. More

by ism4455

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Apr 23, 2024 -

Toyota of Hackensack responded

Thank you for your feedback. Unfortunately, some service issue cannot be immediately identified or resolved if we cannot replicate the issue you are experiencing. We regret not being able to provide assistance in this matter.

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