Bill Zukowsky | Page 4

Sales and Financing were Thank you Bill and Chelsey, you both made my recent trade-in and purchase simple. I was given a fair price on my trade and also on the vehicle i chose Thank you Bill and Chelsey, you both made my recent trade-in and purchase simple. I was given a fair price on my trade and also on the vehicle i chose to buy. I would highly recommend Northgate GM for any New or Used purchases to anyone. Unfortunately there were a few issues after the sale. I realized the steering wheel was not aligned as it should be. I Contacted Bill who then passed me along to Tony to book my truck in to have it corrected. I could not get an appointment, was told to drop it off in the morning and it would get looked at when they had time to squeeze it in. They told me they did a wheel alignment, but they also found a nail in the tire and had fixed it. After a few hours in the truck I still wasn't convinced that it felt right, so I checked to see if the repair was maybe leaking still by checking tire pressures. 2 front were 66psi (6 over) 1 back was 76psi (4 under) and the other was 85psi (5 over). Whatever I dropped the pressures in the front 2 and the one back tire. Then the truck started to pull to the left regularily? I stopped at a tire shop to have pressures checked they were all good. Later that evening I went to program the presets on radio and adjust infotainment to my liking and realized my Sirius XM atenna was not working. The next day I took it back to address my issues and was told they would get a salesman (also named Tony) in to setup the XM. He tried, but because of the antenna issue he could not help me. I would need to bring it in for the shop to look at. Again couldn't get an appointment, so need to leave this with them till the have someone available. Really??? Dealt with other shops plenty and all take appointments! Figured they would try to give better service rather than run around once the sale was done. Not impressed at all with the service department on used vehicles. More

Helpful 9

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Bill made it a Great Sales Experience Bill was excellent to deal with. His approach was quite relaxed and there was no pressure from him at all. I had gone to look at the suv just before c Bill was excellent to deal with. His approach was quite relaxed and there was no pressure from him at all. I had gone to look at the suv just before closing on a Saturday and Bill stayed late to let me take a test drive and answered all my questions. I wanted to test drive one more suv before making a final decision so I planned to come back mid-day Monday so not to keep Bill late at work again. I test drove both suv’s I was looking at and decided to go with the first one. Bill made the entire process easy and stress free. He was very patient, knowledgeable, super helpful and generally a nice guy. I will be recommending that any of my family or friends that are looking for a vehicle go see Bill. More

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A new car experience that made me happy I was looking for a good used car as a substitute for my pickup truck. I had been to different dealers looking for a reasonable deal on my trade in an I was looking for a good used car as a substitute for my pickup truck. I had been to different dealers looking for a reasonable deal on my trade in and found the sales managers not really interested in my expectations. I was at northgate getting an oil change and wandered over to the used car area and was met by Bill. He was interested in looking at the trade and showed me a few low mileage cars that met my requirements. Within 15 minutes Bill had looked at the trade in , offered a good price and had a deal which I was happy to complete. The car was ready the next day too. Great attitude and I was happy to have the new car to drive. Northgate really met my expectations. I will also make sure my car is serviced at northgate too. Thanks Bill. More

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Completely Satisfied Customer Well I must admit I will definitely be a returning customer due to the fact that when I was looking for an SUV for me and my family, Bill Zukowsky kno Well I must admit I will definitely be a returning customer due to the fact that when I was looking for an SUV for me and my family, Bill Zukowsky knows exactly how to treat people. Very personable, knowledgeable, and honest salesman from the word go. I also was in need of financing my new SUV and found as well that Travis was extremely helpful as well. Very good at what he does. With in a few minutes I was approved with one of the banks Northgate deals with. Both men are Complete professionals and deserve way more than just a pat on the back or “Good Job Boys”. As a customer I could see that this is not just a job for either of them. It’s doing something they honestly enjoy. 5 Stars to Bill and Travis!!!! More

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excellent service Bill took me straight to the vehicle that I enquired about, and was able to answer all my questions. He understood my experiences with past dealersh Bill took me straight to the vehicle that I enquired about, and was able to answer all my questions. He understood my experiences with past dealerships and was great to explain everything, there was no pressure and no stress. Bill made the whole process enjoyable. and went above and beyond for me. I highly recommend this dealership, I am sending family and friends here :) More

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