Bill Severance
Bill Severance at White River Toyota

Bill Severance | Page 8

General Manager

White River Toyota

303 Sykes Mountain Avenue
White River Jct, VT 05001

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4.9
239 Reviews

Bill Severance was promoted to Sales Manager from a Sales and Leasing Consultant in June 2016. Bill Severance joined White River Toyota in May of 2013. When he is not in the showroom, he enjoys spending time with his wife Ana Paula and three boys Dylan, Nathan and, Ethan. Bill spent seventeen years in the restaurant and hospitality industry before joining the team. He attributes his ability to go above and beyond the call of duty for each his clients to spending so much time in a business that is so heavily effected by the customer experience. Come down to White River Toyota and tell Bill your wants and needs!

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4.9

239 Reviews

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239 Reviews of Bill Severance

June 09, 2022

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Employee Rating

This was by far the best experience that I have had at a dealership in over 30 years! Sheldon was great at listening to what I wanted and and with the assistance of other team members we made the deal happe More

by Naver0872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Snavely , Nate Ryll

Jun 10, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Sheldon and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then safe travels!

May 20, 2022

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Employee Rating

Sheldon was very helpful and got back to us right away when we had questions. My wife and I really appreciated his no-pressure approach. Thank you! More

by tony.bertone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Snavely , Marty Adams

May 23, 2022

White River Toyota responded

Tony, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Sheldon and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 07, 2022

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Employee Rating

Thank you, David Poginy, for your honesty and straight-forward attitude on my lease-end trade in. You are resourceful and knowledgeable. I felt ZERO pressure. It was very MUCH appreciated. It too More

by 2019 Rav
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Adams, David Poginy, Todd Peck, Richie Acheson

May 10, 2022

White River Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for David and our team! We are pleased to hear that you enjoyed working with them to shop for and bring home your new Tacoma, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 16, 2022

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Sheldon was helpful throughout the day before I even arrived to the dealership to pick up a new Highlander I had been waiting for since January. Despite being under staffed and a busy Friday afternoon, More

by kvonreyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Snavely, Jason Gouchberg , Marty Adams, David Poginy

Apr 18, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Sheldon and our team to shop for and bring home your new Toyota, and that everything went smoothly for your throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 18, 2022

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Employee Rating

About 15 years ago I walked into White River Toyota and have never walked out. Dave Bennett makes buying a truck fun. Knows is stuff and very nice, as is the whole staff. Feels likes family. "It is all ab More

by Dave Brodeur
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Bennett, Luke Mudge , Maegan Carbino, Megan Terry

Mar 21, 2022

White River Toyota responded

Dave, Thank you for taking the time to share your feedback, and for making White River Toyota your dealership of choice over the years! We are pleased to hear that you have continued to enjoy working with our team, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 24, 2022

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Employee Rating

David was very patient with me as it took me several months to make a decision. He responded to each request timely and gave me the time to think my options over without being pushy. He was aware I was More

by CRogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch , David Poginy

Feb 25, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with David to shop for and bring home your new Toyota, and that he was able to help you find the exact vehicle you were looking for, and that everything went smoothly during the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 24, 2022

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Employee Rating

Hannah is very professional! ! I've never had as good of an experience getting a vehicle as I did with Hannah. She made it very comfortable and fun with her knowledge and awarenes More

by alwaysindoghouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Kilburn , Marty Adams

Feb 25, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that both you and your wife enjoyed working with Hannah and our team to shop for your new Toyotas, and that she was able to make sure everything went smoothly for you both. WE look forward to seeing you in the service department when it's time for your first scheduled maintenance visits, Until then, safe travels!

February 23, 2022

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Employee Rating

Everyone was helpful and kind. Cant say enough good things about dealership and staff.thank-you More

by CharlieR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Kilburn

Feb 24, 2022

White River Toyota responded

Charlie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Hannah and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 22, 2022

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Employee Rating

Our salesman and sales manager went to great lengths to make sure we were happy with our selection and the price. They are good listeners and pride themselves on providing excellent customer service. More

by techwriter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Poginy

Feb 22, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Toyota, and that they were able to help you find the perfect vehicle for your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 01, 2022

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Employee Rating

David was excellent to work with! He was very responsive, knowledgeable and professional. I would highly recommend both David and the entire White River team. Thanks for a great experience More

by jonathanjwitham
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch , David Poginy

Feb 01, 2022

White River Toyota responded

Jonathan, Thank you for taking the time to share your feedback - We are so glad to har that you enjoyed working with David and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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