Bill Severance | Page 24

Such a great experience! Bill Severance was a pleasure to work with. He was honest, friendly, and helpful. I never felt like I was being taken advantage of, and I could tell t Bill Severance was a pleasure to work with. He was honest, friendly, and helpful. I never felt like I was being taken advantage of, and I could tell that Bill genuinely had my best interests at heart. I will absolutely continue to do business with White River Toyota, and specifically, Bill! Thanks again! More

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Best car purchasing experience to date! Since moving to the Upper Valley a couple of years ago, we've anticipated adding a car to round out the needs of our family. We've also serviced our 2 Since moving to the Upper Valley a couple of years ago, we've anticipated adding a car to round out the needs of our family. We've also serviced our 2007 Camry at the WRJ dealership and have been pleased with the service there. Because my husband is about to give up a Tacoma he has had use of at work for several years and we loved that vehicle, we were torn between another Toyota truck and a smaller, cushier SUV. Bill Severance patiently took us through the pros of both the 4-Runner and the Venza, our favored choices, without ever pressuring us in any one direction, just effectively answering all our questions, pointing out features, and letting us come to our own conclusions at a pace that worked for us. In the end it was clear that we'd be driving a beautiful new Venza home--Bill even arranged his own life around enabling us to stay past closing, wanting very much to ensure that our excellent service did not have to extend out past the weekend. Bill is one of the kindest, most pleasant and sincere folks you'll ever encounter in any field, with a great handle on the vehicles he is selling. I was really glad to discover that we are all based in Woodstock and am so pleased to get to know this wonderful neighbor. More

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My new Prius Ever want to buy a car see Bill Severance at WRJ Toyota. Best customer service ever. You won't regret it. Great help, too. Ever want to buy a car see Bill Severance at WRJ Toyota. Best customer service ever. You won't regret it. Great help, too. g More

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Great experience buying a new Prius Bill Severance and all the folks at White River Toyota made buying a new car one of the most pleasant experiences I've had in any retail environment! Bill Severance and all the folks at White River Toyota made buying a new car one of the most pleasant experiences I've had in any retail environment! There's a genuine interest in the customer and an eagerness to help you understand the car you're looking for, in my case a Prius. Bill especially is kind and listens well, and I would feel comfortable calling him up any time if I have questions. And in a way I look forward to taking advantage of White River Toyota's immaculate service center. Everything and everyone about this place is top-notch. More

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Thanks WR Toyota From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite s From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite sales person Bill Severance. I was able to work with John Elliot, Kevin Doyle along the way as well. Every interaction was cordial. They responded to my questions quickly, and were very sincere. I never felt like a customer being sold a car, but instead like my friends were merely meeting my auto needs. I came into the store looking for a car for my son, and left with a great trade of my own car. Bill hung in and contacted me once a week for several weeks updating me on cars entering their lot. The first few were not a match, but Bill kept diligently searching and eventually directed me to a great car that literally was on the lift getting the Trademark - White River Toyota Used Car certification. I picked up my shiny used car a week later, Bill even shined the car as I waited, and helped address every question I had. Some places say they go the "extra mile," but White River Toyota went much further... If you want quality service, quality product, and that friendly sales staff that listens, and works for you, head to Sykes Avenue and see what White River Toyota and Bill, John, and Kevin can do for you. More

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Our salesperson was courteous, knowledgeable, helpful, and listened well to what we were looking for, and spend a significant amount of time answering our questions/concerns. Once a decision to purchase and listened well to what we were looking for, and spend a significant amount of time answering our questions/concerns. Once a decision to purchase was made, our vehicle was located in a few days and met all our expectations. This is our second sales experience with White River Toyota and we will return. It was a very positive experience. More

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I have been having my old Toyota serviced here for over 10 years. Now, I just traded it in for a new Camry SE. I must say that the deciding factor was the friendliness of two reps, Jason Kelly and Bill Se 10 years. Now, I just traded it in for a new Camry SE. I must say that the deciding factor was the friendliness of two reps, Jason Kelly and Bill Severance, who quickly answered my many questions and always with the upmost professionalism and friendliness. I have been in the dark about all the new advances Toyota has made to their cars since it has been 10 years since my last new Toyota. Bill and Jason were very patient with me explaining the new features on my new technically fully loaded car. I will probably have some more questions and I am confident they will happily answer those. Thanks guys! More

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We own 3 Toyota cars and were looking to purchase a new Corolla. Our experience with Bill Severance was very positive. He explained the advantages and new features that the 2014 Corolla has to offer. His a Corolla. Our experience with Bill Severance was very positive. He explained the advantages and new features that the 2014 Corolla has to offer. His approach was professional, courteous, and friendly. We didn't feel rushed in the buying process and Bill's made us feel comfortable. This is the second vehicle we have purchased form White River Toyota. Overall we are very satisfied with our new vehicle and our buying experience. Jim and Eileen Urquhart More

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They worked very hard together me a car ! Thanks Bill and Pete and Tim ! You guys are the best ! This is the first new car I have owned! and Pete and Tim ! You guys are the best ! This is the first new car I have owned! More

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