Bill McKeown | Page 59

Forever Lou Fusz Customer!!! I have worked with Jim "Bones" Donohue over several years now throughout my leasing expierences. With every car I've leased, Jim has always been there I have worked with Jim "Bones" Donohue over several years now throughout my leasing expierences. With every car I've leased, Jim has always been there to answer any question I have and to make the whole expierence as easy as possible. Thank you so much for helping me get my 4Runner, I love it!! More

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Amazing! From the time I walked into the building to when I left with my new Venza, everyone was very helpful. Sarah spoke with me on the phone and had left wo From the time I walked into the building to when I left with my new Venza, everyone was very helpful. Sarah spoke with me on the phone and had left word with Dominic, so he was ready to help me when I arrived. He then introduced me Jim who was incredibly patient with me to ensure I found the right car for me. Bill was helpful with the financing and assisted in steering me in the right direction, All in all, I could not have asked for a better experience. Thank you to everyone for all your help, I LOVE my Venza!! More

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Exceptional! I purchased a car from the Lou Fusz Toyota dealership from Eric Gustafson. The experience was exceptional! Eric knows the Toyota products and is cle I purchased a car from the Lou Fusz Toyota dealership from Eric Gustafson. The experience was exceptional! Eric knows the Toyota products and is clear and concise explaining the various options. He is NOT a high pressure salesperson and respects that the customer has done their homework before coming in. I found the experience to be one of the best I've had. I have done business with Fusz before, and have always had a good experience. I would highly recommend them to anyone, and would definitely refer my friends to Eric. Professional, personable, pleasant and very interested in offering the best possible customer experience. He listens well - a very important trait - and responds to an concerns or questions. If he doesn't know the answer, he goes immediately to get it for you. The entire team was exceptional and I'm very happy I met Eric to lead me through the process. More

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Would Recommend This Dealership! My husband and I bought a Tacoma pickup and while we were filling out paperwork, we asked about trading our car for a new Camry. We ended up buying 2 My husband and I bought a Tacoma pickup and while we were filling out paperwork, we asked about trading our car for a new Camry. We ended up buying 2 vehicles in one day from this dealership. The staff was very courteous and friendly, and our salesperson, Nancy Schubert, made sure we were happy with our purchases. We feel they gave us a good deal on both vehicles and treated us fairly. The Finance Manager, Bill McKeown, made the monetary portion of the sale almost enjoyable! We were shown how everything worked on the vehicle so we would be comfortable driving home. We would highly recommend you check out Lou Fusz Toyota. More

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Great Experience I worked with Sarah Munroy rather extensively on test drives, before deciding on an Avalon Hybrid Limited. Was able to drive to my wife's work so she I worked with Sarah Munroy rather extensively on test drives, before deciding on an Avalon Hybrid Limited. Was able to drive to my wife's work so she could see the car and sit in it. Sarah stayed in touch with me, and I came back to buy. The numbers they presented me on both my trade and my new purchase were exceptional so I made the purchase. There were little good things about the deal. I was, for example, able to swap my carpeted mats for all weather. Chuck managed this. I was able to negotiate down the price of the service contract with Bill, to something I thought reasonable. When I came in the next morning to finish my new vehicle demonstration, Nathan did a great job, spending time looking one thing up on the electronics when the answer was unknown. Furthermore, because I really didn't want the aftermarket service contract as written, they swapped it out for the Toyota Care plan. Nathan and Travis took care of this for me. So, to sum up, great, patient customer service, and a phenomenal way of dealing with small issues that made me very happy. Thanks. More

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New Camry Jim Donohue was a great pleasure to work with. I wanted to replace my 2005 Camry with a new vehicle, and thought that I wanted an SUV. Jim arrange Jim Donohue was a great pleasure to work with. I wanted to replace my 2005 Camry with a new vehicle, and thought that I wanted an SUV. Jim arranged test drives of a RAV4 and three Highlanders over the space of about four months. In the end I decided that I would be best served with another Camry, so I asked Jim to find a V6 XLE with the premium audio. We quickly negotiated a fair price for the new Camry and for the 2005 Camry trade. Two weeks later Jim found the exact Camry that I wanted. The paperwork was completed quickly by Bill McKeown, and James Conaway helped me pair my iPhone to the Entune system. It was a pleasure to deal with them all. More

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Rav4 Rocks!!!!!! This was my first Lou Fusz experience!! I was in the market for a new Rav4 and my situation was a little tricky but Eric Gustafson got the deal done! This was my first Lou Fusz experience!! I was in the market for a new Rav4 and my situation was a little tricky but Eric Gustafson got the deal done! he was able to answer all my questions and get me where I needed to be! I walked away with a big smile on my face and a new car, that I know will last me a looooooooong time!!!!!!!!! Thanks Eric!!! and Nathan and I can forgot Bill!! More

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3rd time buyer This is my third car from Lou Fusz,excellent experience! Appreciated my saleman,Joe Fuson,his salesmanship and also Bill McKeown in finance in work This is my third car from Lou Fusz,excellent experience! Appreciated my saleman,Joe Fuson,his salesmanship and also Bill McKeown in finance in working the numbers. Thanks folks! Michael P. More

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Excellent deal, very easy and fast. This was my first experience in buying a new car and it was a great one. Kris made everything very easy and wasted no time. I think we made it clear This was my first experience in buying a new car and it was a great one. Kris made everything very easy and wasted no time. I think we made it clear we were ready to buy a vehicle, Kris recognized that and was willing to work with us, thus making the negotiations painless. I would most definitely recommend Kris to my friends who are looking to buy a vehicle. Bill was also very helpful on the financial side of the process. Overall, the whole experience was a very positive one and the team that was helping us was tremendous. More

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Used Vehicle Purchase I contacted Jeff Bohnert via e-mail to inquire about a used Mini Cooper which was listed on the Lou Fusz website. His reponse was very prompt, friend I contacted Jeff Bohnert via e-mail to inquire about a used Mini Cooper which was listed on the Lou Fusz website. His reponse was very prompt, friendly, courteous and helpful. We set an appointment for me to come in to drive the MINI and he again was very helpful, courteous and put me at ease in getting through the whole process. Jamey Hartley discussed current insurance coverage with me in relation to taking the MINI that day and also offered to send me a quote for comparison of rates. He too was most helpful and friendly. Bill McKeown took care of the finance portion of the transaction and again, he too was very friendly and helpful. I would highly recommend working with these indviduals to anyone in the market for a used vehicle. More

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