Bill Kassanitz
Bill Kassanitz at Joe Rizza Ford Lincoln
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Bill Kassanitz | Page 2

Sales Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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rated
129 Reviews

Bill is the guy that you want to tell your friends or family shopping for a car "You've got a guy". 26 years of experience and 100% in customer satisfaction! If you're looking for a fantastic experience without all the typical dealership "games" with the other guys, then look no further! YOU'VE GOT A GUY!

Dealership Experience

25 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Ford and Lincoln Master Certified

not yet
rated

129 Reviews

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129 Reviews of Bill Kassanitz

September 30, 2021

Dealership Rating
Employee Rating

Bought a pre driven vehicle which was not serviced prior to being sold oil change was needed and tires. Management is not supportive of replacing tires are even buying 2 tires Sales manager Bill want even More

by AMHTWICE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Precin

Oct 18, 2021

Joe Rizza Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We truly appreciate your feedback as it allows us to learn where we may need to improve our service.

September 27, 2021

Dealership Rating
Employee Rating

Everything went just fine. The car was there, the paperwork was taken care of quickly. The dealership was very nice and helpful. The salesperson Liz was the best! More

by beverlydetrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liz Blask was the most helpful

Sep 27, 2021

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review and let us know how great Liz is doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Beverly! All of us at Joe Rizza Ford and Lincoln of Orland Park are glad to have you as a customer.

Sep 28, 2021

beverlydetrich responded

The experience at your dealership was wonderful and working with Liz on the purchase of our SSR. We drove from Taylorsville, Ky to make our purchase. Thanks to all at Rizza’s

September 13, 2021

Dealership Rating

John Runia is an excellant representative of your organization. He is the best thing you've got going. More

by JSIDEMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Runia

Sep 14, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words for John, and for choosing Joe Rizza Ford and Lincoln of Orland Park! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 17, 2021

Dealership Rating

Simple and friendly service , the manager was the first to greet us and that alone was reassuring, they also showed me the cars available with the exact specs I needed only More

by SARAGOSSA92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Clarizio

Aug 17, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 12, 2021

Dealership Rating
Employee Rating

Great place to do business, clean, friendly enviroment, all of the employees and staff are great to work with. I had a wonderful experience thank you More

by NELLYFOX71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Precin, Bruno Bon, Jim Vertucci, John Livigni , Mark Dazzo, Angel Maldonado, joe

Aug 12, 2021

Joe Rizza Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

August 03, 2021

Dealership Rating
Employee Rating

One of the better experiences I had at a dealership very friendly I would recommend them to anybody very professional at what they do great group of people More

by JOHNSAN9467
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gio

Aug 03, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2021

Dealership Rating

Very nice employees and easy to work with. I would highly recommend Joe Rizza Ford to anyone looking for a positive sales experience. The staff was honest and had a smooth transfer of paperwork. Thank you f More

by ENG1INECFD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Maldonado

Jul 30, 2021

Joe Rizza Ford Lincoln responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thanks again for choosing Joe Rizza Ford and Lincoln of Orland Park!

July 09, 2021

Dealership Rating
Employee Rating

Salesman was very nice, I would work with him again. Very happy with the trade in and the vehicle that i have purchased. Thank You More

by RAILLINKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Salas

Jul 10, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Ford and Lincoln of Orland Park!

June 30, 2021

Dealership Rating

Ok they don’t attack you when you come in the door.They listen to your needs. It was not that all ways.We have been purchasing cars from Joe for many years,and are very satisfied.He runs a tight ship More

by MEYERBOB3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Salas

Jul 01, 2021

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this great feedback, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

June 28, 2021

Dealership Rating

We were told the vehicle we were purchasing was ready to pick up,we drove 7 1/2 hours to pick up and NOTHING was ready for us. The hummer wasn’t clean, our salesman we were working with wasn’t even at work. More

by MCDAVID14
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Lillie, Joey Gio , Angel Maldonado

Jul 15, 2021

Joe Rizza Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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