Beverly Rhoads | Page 42

Oil change 2 hours for oil chang unexceptionable to have oil changed. People work and sitting in waiting room for 2 hours is not good service gggg 2 hours for oil chang unexceptionable to have oil changed. People work and sitting in waiting room for 2 hours is not good service gggg More

by jlayaw Verified Customer Verified Customer

Helpful 1

Report | Print

Dan McCann the Ambassador of Cadillac Our experience with Dan was amazing, he has a plethora of knowledge on the Cadillac brand like no other. He had an answer for ever question that we Our experience with Dan was amazing, he has a plethora of knowledge on the Cadillac brand like no other. He had an answer for ever question that we had. Rocky came it with the right numbers like he promised! Here we are as happy as claims ready to drive until the sun come up!👫 More

Helpful 0

Report | Print

Thank You My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he ha My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he has kept in touch to insure customer satisfaction. Rocky is sincere, positive and again, through. SCRANTON is fortunate to have representatives of this caliber. My thanks for a positive sales experience. Richard Olson More

Helpful 0

Report | Print

Vibration They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolv They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolve problem , Scranton’s tried once and on the second service appointment fixed it . More

by GRACEWSKI Verified Customer Verified Customer

Helpful 0

Report | Print

Buick Cascada repair Love the folks at Scranton who always do a great job and are a pleasure to deal with. We have three Buicks ( have had 12 Buicks) and service them all Love the folks at Scranton who always do a great job and are a pleasure to deal with. We have three Buicks ( have had 12 Buicks) and service them all here. More

by Dennis House Verified Customer Verified Customer

Helpful 0

Report | Print

Went above and beyond Even though free fob insurance program was cancelled they honored the previous commitments. They were willing to listen and resolve the program to my Even though free fob insurance program was cancelled they honored the previous commitments. They were willing to listen and resolve the program to my satisfaction. More

by MMRUGY Verified Customer Verified Customer

Helpful 0

Report | Print

Repair My driver side window was unable to move up or down( it was in the half down position) and we were leaving to travel to Cape Cod.....in and fixed in n My driver side window was unable to move up or down( it was in the half down position) and we were leaving to travel to Cape Cod.....in and fixed in no time at all...Thank you. More

by Hank3510 Verified Customer Verified Customer

Helpful 0

Report | Print

Professional Every visit and phone call was met professionally by all the representatives that I listed. I would recommend dealing with this dealership to anyone i Every visit and phone call was met professionally by all the representatives that I listed. I would recommend dealing with this dealership to anyone inquiring about where to shop. More

by kjelbe Verified Customer Verified Customer

Helpful 0

Report | Print

Led on in mult incorrect directions At first was that led something was covered then called and said I didn’t have extended warranty. When I explained and proved I did he said “oh then i At first was that led something was covered then called and said I didn’t have extended warranty. When I explained and proved I did he said “oh then it’s covered” then two days later called and said he was again mistaken. Also oil change was supposed to be done and wasn’t. More

by Lilly38381 Verified Customer Verified Customer

Helpful 2

Report | Print

Best Team Anywhere I have been buying n servicing cars from Scranton Motors for over 15 years. I wouldn’t go anywhere else!!!! The sales n service departments are profe I have been buying n servicing cars from Scranton Motors for over 15 years. I wouldn’t go anywhere else!!!! The sales n service departments are professional n friendly Always!!! More

by Momma C Verified Customer Verified Customer

Helpful 2

Report | Print