Bertha Hernandez
Bertha Hernandez at Town East Ford

Bertha Hernandez | Page 3

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
4.6
57 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

57 Reviews

Write a Review

57 Reviews of Bertha Hernandez

April 24, 2025

Dealership Rating
Employee Rating

This was the best car experience I've had my saleswoman was great and very helpful and got me a good deal More

by mcculloughcraymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that your saleswoman provided such great service and helped you get a good deal. We're always here to make your car-buying experience as smooth and enjoyable as possible. If you need anything else, don’t hesitate to reach out!

April 22, 2025

Dealership Rating
Employee Rating

Dealing with Bertha was easy and straight forward . she is an amazing and honest sales person. No tactics, no games and we made a deal happen quickly and painlessly.....A plus!!!!! More

by aengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

Town East Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that Bertha made your purchase easy and straightforward. It's wonderful to know you had such a positive experience with her. We truly appreciate your feedback and look forward to assisting you again in the future!

December 13, 2021

Dealership Rating
Employee Rating

Melvin Martinez and Bertha Hernández is a excelente salesman y saleswoman I’ll coming back in 6 months to get a new f-150 thanks a lot Melvin you make my experience more the perfect and thanks to Bert More

by RAUL Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin Martinez

Dec 14, 2021

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

October 02, 2021

Dealership Rating
Employee Rating

Excellent Customer Service, quick and efficient. Honest upfront and easy to work with, no haggling! More

by zgtex07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mullens

Oct 04, 2021

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

October 02, 2021

Dealership Rating
Employee Rating

Really helpful assistance from Melvin and Bertha! Would like to come for my next deal ! More

by jorgesalgado1033
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Archer, Melvin Martinez

Oct 04, 2021

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 31, 2021

Dealership Rating
Employee Rating

I enjoyed how they easily found a solution to every concern I had about the truck, I like how they managed a good deal on a amazing truck More

by ortiz.2078647
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mullens, Craig South

Sep 01, 2021

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 18, 2021

Dealership Rating
Employee Rating

Town East Ford is by far the best dealership that I've ever been to. Bertha in pre owned is the greatest of all times! More

by Edwintench
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob T Randolph

Aug 19, 2021

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 18, 2021

Dealership Rating
Employee Rating

This dealer ship is a complete disaster. We traveled 5 hours to purchase a vehicle and was told everything was taken care of. They told us as soon as we got there we would sign papers and be on our way. W More

by znezat
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anuj Singh , Craig South

August 03, 2021

Dealership Rating
Employee Rating

I am very grateful for Bertha Hernandez assistance throughout the car buying process. Bertha went above and beyond to assure a great car buying experience. More

by Francesjeffrey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon High, Michael Mullens

Aug 04, 2021

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 03, 2021

Dealership Rating
Employee Rating

Bertha did an excellent job communicating through this entire process. She provided great customer service, and went above and beyond to get us our best deal. This experience has been very pleasant and I More

by kc.jeffrey31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon High

Aug 04, 2021

Town East Ford responded

Thank you for your positive review!

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