Benjamin Harris
Benjamin Harris at Southwest Kia of Rockwall

Benjamin Harris

Sales Manager

Southwest Kia of Rockwall

1790 I-30 Frontage Rd
Rockwall, TX 75087

4.5
8 Reviews
4.5

8 Reviews

Write a Review

8 Reviews of Benjamin Harris

May 15, 2024

Dealership Rating
Employee Rating

Went to purchase my vehicle off the lease, which I anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. More

by Hakarri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Southwest Kia of Rockwall responded

We're delighted to know that Ross made your lease buyout process a breeze at Southwest Kia of Rockwall. Thank you for sharing your experience with us!

May 15, 2024

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Employee Rating

I had a great experience at the dealership. So kind and helpful! I liked that they were open and transparent about the whole process. More

by Kristie.orr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Southwest Kia of Rockwall responded

Kristie, we're glad to know you had a great experience at Southwest Kia of Rockwall. We always aim for transparency and kindness in our process. Thank you for your review!

February 25, 2024

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Employee Rating

We’ve now bought or leased three cars from the team at Southwest. They are friendly, but more than that they didn’t try to drop unwanted “packages” at the last minute. No back and forth arguing over a f More

by CoachTrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Everly, Christopher Collyer , Zac

Feb 26, 2024

Southwest Kia of Rockwall responded

Trey, it's great to know you've had consistent positive experiences with us at Southwest Kia of Rockwall. We aim for straightforward and honest service every time. Thanks for your continued support!

January 26, 2024

Dealership Rating
Employee Rating

Awesome team from service to sales! Went above and beyond to get me in a new car. More

by xoxovanessam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Taylor

Jan 26, 2024

Southwest Kia of Rockwall responded

Thank you for leaving us a review and choosing Southwest Kia of Rockwall. We are glad to hear that you had a great experience and left with a new car. Travel safe!

November 09, 2023

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Employee Rating

Professional and prices are responsible. Would recommend their dealership to everyone who is looking for good service. More

by Sébastien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Southwest Kia of Rockwall responded

Sébastien, we're glad to know you found our service at Southwest Kia of Rockwall professional and reasonably priced. Thanks for recommending us!

August 02, 2023

Dealership Rating
Employee Rating

We tried for months to get our local dealership to find the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I c More

by Daswoape
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad we could help find your dream vehicle here at Southwest Kia of Rockwall. We hope to see you again down the road.

July 06, 2023

Dealership Rating
Employee Rating

This is the only KIA dealership in DFW still refusing to back off pricing 20% OVER MSRP for a 2024 Carnival. They also refused to provide invoice pricing for the vehicle when requested after my test drive. More

by keenonkw
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Christian Jansen

Jul 07, 2023

Southwest Kia of Rockwall responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mauricio Pena Mauriciopena@lithia.com 469-314-3963

Jul 07, 2023

keenonkw responded

Hi Mauricio, I agree it is unfortunate that my experience with your dealership went the way it did. More unfortunate than the proverbial slap in the face I received for making a fair offer on the vehicle is your feigned concern here and now, as you were sitting in the chair next to Ben at the time this all took place. If you intend to elevate the issue to your general manager and they’d like to revisit my offer of MSRP for it, you have my information.

March 23, 2023

Dealership Rating
Employee Rating

You all were very helpful, informative, and allowed it to be my quickest/ easiest car buying process ever! More

by Abigaylemadison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2023

Southwest Kia of Rockwall responded

Hi Abigayle, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

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