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Start your review of Ben Schiller.
Ben Schiller
Ben Schiller at London City Chrysler Jeep Dodge
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Ben Schiller

Internal Service Coordinator

London City Chrysler Jeep Dodge

1345 Driver Lane
London, ON N5V 0B4

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1 Review of Ben Schiller

July 23, 2020

Dealership Rating
Employee Rating

"Dead Battery - My Jeep Wrangler"

- Mishel W

I have been dealing with LCC for over 7 years now - my sister and I purchasing 3 vehicles each from the dealership. Last Saturday morning I woke up to a dead battery in my Jeep Wrangler - jumped started it by my neighbor and headed to LCC. I have to say about arriving at the service dept. for 8 am I was greeted by Kyle, who told me no one had the time to change my battery but I could go in and purchase one from Parts then figure out on my own to get it installed. I went into Parts, purchased the battery but I was so flustered and upset because I had no one to help me get the new battery put in - Luckily Becky seen how upset I was when I was paying for the new battery and told me that she would arrange for one of the service techs to change the battery for me and I was directed to Ben in service. I am so very thankful for both Becky and Ben for helping me that day - my husband was out of town for the weekend and didn't know what I was going to do. I am giving Becky and Ben for sure five stars but I do need to say that Kyle needs some customer service training in respect to dealing with customers having emergency repairs and coming across like he doesn't care to help. I have dealt with Chad many times in service and maybe his excellent customer service has spoiled me. Thanks again Becky & Ben!!!! Michelle

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Other Employees Tagged: Chad Creeden , Becky Rosenberg

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