Autumn Mensick | Page 2

Oil and filter change plus check engine light on. Everything was great. Autumn, service advisor was wonderful person. Cashier messed up tried charging me $647475. Of course my bank blocked my debit c Everything was great. Autumn, service advisor was wonderful person. Cashier messed up tried charging me $647475. Of course my bank blocked my debit card. Tried paying with Canadian credit card cashier would not accept Canadian Credit Card. More

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Jimmy Richardson does not take his job seriously he is too talkative, his productivity level is very poor and unacceptable he had me waiting for my car over 31/2 hours it only take 1 hr. to change the car too talkative, his productivity level is very poor and unacceptable he had me waiting for my car over 31/2 hours it only take 1 hr. to change the car trunk latch base,as a service advisor he should pay more attention to his job,rather than engage in non productivity work as it is going forward I don't want him to be my advisor, Albert Persaud More

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Nice and friendly employees comfortable environment but horrible wait times what’s the point of an appointment if you still have to sit and wait 4 - 6 hours horrible wait times what’s the point of an appointment if you still have to sit and wait 4 - 6 hours More

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It is a pleasure dealing with the knowledgeable, timely, and professional Rick Case team. Would highly recommend them for all your car needs. and professional Rick Case team. Would highly recommend them for all your car needs. More

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My sales advisor Donnie Barnes was very patient with me. This is the third vehicle I bought from him, very good service! This is the third vehicle I bought from him, very good service! More

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Autumn was great to deal with. She kept me up to date on the status of my vehicle, and answered all my questions. Will be returning in the future the status of my vehicle, and answered all my questions. Will be returning in the future More

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Poor service no respect for the customer I had to I was yelled at because I did not have an appointment while my car was already in there custody. And also was told that my problem is my problem if I don’t yelled at because I did not have an appointment while my car was already in there custody. And also was told that my problem is my problem if I don’t won’t to wait oh well, and mind you it has been over 24 hours at this waiting time More

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The service area is terrible. Took over 6 hours for an oil change. Nobody will update you. Just horrible. Al told me 2 hours tops. I had to call him after 4 hours of waiting, only to find out they hadn't oil change. Nobody will update you. Just horrible. Al told me 2 hours tops. I had to call him after 4 hours of waiting, only to find out they hadn't even started on my car. I will not be coming here again. They do not value your time. They do not communicate. Just horrible. Do yourself a favor and go somewhere else. More

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If you are buying a car yes if you are service the car or hello now When you ask in a simple question don't know the answers The paint of the car is felling and asking It's still on the guarantee or why th hello now When you ask in a simple question don't know the answers The paint of the car is felling and asking It's still on the guarantee or why this happening The answer was you have to deal with Hyundai company More

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