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Austin Simpson
Austin Simpson at Ken Ganley Ford Parma

Austin Simpson | Page 10

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
140 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

Languages Spoken

English English

4.9

140 Reviews

Write a Review

140 Reviews of Austin Simpson

July 20, 2023

Dealership Rating
Employee Rating

I had a very positive experience at Ganley Ford West. Everyone was very knowledgeable on the Ford products and very helpful in my understanding what truck would fit my needs! More

by Wardy916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Nick Feruito , Carlyle Franklin, C'ontae Prescott

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Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We hope you enjoy your new truck!

July 19, 2023

Dealership Rating
Employee Rating

They make you feel at home and part of the family. Treats you with full respect and makes you want to come back for the next vehicle. More

by jackie681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Jul 20, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Jackie! We sincerely value your business and look forward to your next visit.

Jul 23, 2023

jackie681 responded

As I responded with a positive experience, I am now sitting here wondering how I am going to get to work tomorrow. Which, this job is what I work to make the money to pay for this truck. I have tried reaching out in a couple ways, along with my fiancee, and no response back since Friday about the plates to the truck. Today is the last day for the tags and no response and no plates. I have received responses back for me to place my experience with the company through the email that was sent, to make sure I fill that out, even though I have not seen the email. But again, over the plates, no response. I am not too sure about coming back again for our next vehicle, since I am unable to drive the vehicle now.

July 11, 2023

Dealership Rating
Employee Rating

Good service from Austin, he is very caring. He tries to make things right for me. More

by kasowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 13, 2023

Ken Ganley Ford Parma responded

Hi kasowen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Jul 11, 2023

kasowen responded

Great service

July 11, 2023

Dealership Rating
Employee Rating

Great people that helped and made it a fun experience for us. Errs professional and knowledgeable! More

by eliannawitschey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Matt Palffy, Nick Feruito , Mike LaScola, Brandon Taylor-Mitchell

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Jul 11, 2023

Ken Ganley Ford Parma responded

Elianna, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 12, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 07, 2023

Dealership Rating
Employee Rating

Austin was one of the best salesmen I’ve ever dealt with. He was very knowledgeable and was straightforward. More

by aaronparks322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Jul 07, 2023

Ken Ganley Ford Parma responded

Thank you so much, Aaron, for your wonderful review! We are thrilled that Austin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!

June 22, 2023

Dealership Rating
Employee Rating

The staff was efficient, polite, knowledgefull. My experience was easy and quick. My go.to for car purchases. More

by tmiles330
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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Jun 23, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jun 26, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 21, 2023

Dealership Rating
Employee Rating

Very good customer service. Very courteous and friendly. Very knowledgeable and very helpful In the car sale. More

by msveemc
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, Mark Rezzano , Mike LaScola, Brandon Taylor-Mitchell

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Jun 22, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2023

Dealership Rating
Employee Rating

Austin was very helpful and understanding. He made the car buying experience smooth and easy More

by jstinson831
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

Report | Print
Jun 19, 2023

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

June 17, 2023

Dealership Rating
Employee Rating

Makes you feel at home! Great communication without any pushing or shoving. Bought my first car through Ganley, and now my first truck! More

by jackie681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

Report | Print
Jun 17, 2023

Ken Ganley Ford Parma responded

Jackie, here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the truck they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jun 20, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2023

Dealership Rating
Employee Rating

Very accommodating. Austin was very prompt with getting me answers and got me out of there very quickly. More

by Tanya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Report | Print
Jun 14, 2023

Ken Ganley Ford Parma responded

Tanya, thank you for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you and that you had such a positive experience!

Jun 15, 2023

Ken Ganley Ford Parma responded

Hi Tanya, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

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