Austin Penman

Austin kept us informed about the progress of our car being built. They gave us good information about the features. being built. They gave us good information about the features. More

by KAYICOLEY Verified Customer Verified Customer

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The attention and involvement during the purchase event was excellent. We met the sales Mgr, he came over and introduced himself. I showed him my numbers he matched them and we had a deal. Austin was ve was excellent. We met the sales Mgr, he came over and introduced himself. I showed him my numbers he matched them and we had a deal. Austin was very personable and very involved with us. He took care of everything including the transfer and the registration right there at the dealership. He then introduced us to the tech advisor who went over various features of the new car The whole experience was very upbeat, not.like the hostile encounters in the past 25 years of purchasing a car..I would recommend Lexus of Sarasota to my neighbors and friends. More

by paxafi216 Verified Customer Verified Customer

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It was a pleasure working with Austin and the entire Lexus team. They were professional, friendly and communicative. I would definitely recommend them to others. Lexus team. They were professional, friendly and communicative. I would definitely recommend them to others. More

by rappael Verified Customer Verified Customer

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Austin was a real pleasure to work with, as was everyone else at Lexus of Sarasota. It was an extremely pleasurable experience. else at Lexus of Sarasota. It was an extremely pleasurable experience. More

by Misty5 Verified Customer Verified Customer

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Austin is the best. Fast, efficient and anticipated needs. I can tell he really cares about his customers based off his performance. Fast, efficient and anticipated needs. I can tell he really cares about his customers based off his performance. More

by SFCTARGA Verified Customer Verified Customer

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Amazing and seamless process. Austin was excellent and very professional. I would buy again from Lexus of Sarasota. Austin was excellent and very professional. I would buy again from Lexus of Sarasota. More

by twallison Verified Customer Verified Customer

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Austin was great to work with. He is very professional and made purchasing the vehicle very easy. I would definitely recommend him and Lexus of Sarasota! He is very professional and made purchasing the vehicle very easy. I would definitely recommend him and Lexus of Sarasota! More

by rgossett0 Verified Customer Verified Customer

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Austin did a great job but Sarasota Lexus was a nightmare to deal with and there warranty is an absolute joke! to deal with and there warranty is an absolute joke! More

by micheee Verified Customer Verified Customer

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Everything was handled pretty well & the one small “hiccup” was resolved quickly. So much tech on my new RX350h that I really needed the help of Ty Thompson.. “hiccup” was resolved quickly. So much tech on my new RX350h that I really needed the help of Ty Thompson.. More

by marc48 Verified Customer Verified Customer

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Every thing at that dealer was ok. ..except for the fellow who did the paperwork. He is the most unethical person I have ever met. If you ever shake hands with Pipp, you better count yo ..except for the fellow who did the paperwork. He is the most unethical person I have ever met. If you ever shake hands with Pipp, you better count your fingers when you're done. More

by bchaklos Verified Customer Verified Customer

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