Austin Penman

After some average at best sales communication prior to Austin getting involved, we were able to schedule and purchase. Both Austin and Matt (F&I) did a good job working with us. Austin getting involved, we were able to schedule and purchase. Both Austin and Matt (F&I) did a good job working with us. More

by bbdawg57 Verified Customer Verified Customer

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Overall, a good experience. Austin was excellent at addressing my concerns. dealership could have done a better job at letting me know what items were missing from the vehicle r Austin was excellent at addressing my concerns. dealership could have done a better job at letting me know what items were missing from the vehicle rather than my having to figure that out on my own. More

by cdogasman Verified Customer Verified Customer

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Excellent service, smooth purchase process, and I absolutely love my new 2025 Lexus NX 250. absolutely love my new 2025 Lexus NX 250. More

by kimberlynbyrd Verified Customer Verified Customer

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Austen Penman was an exceptional sales person. He demonstrated a remarkable ability to engage in thoughtful conversations, posing pertinent questions to inquire about my needs and providing insigh He demonstrated a remarkable ability to engage in thoughtful conversations, posing pertinent questions to inquire about my needs and providing insightful responses to any inquiries I posed. He was an absolute pleasure to work with. More

by benecke33 Verified Customer Verified Customer

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Austin kept us informed about the progress of our car being built. They gave us good information about the features. being built. They gave us good information about the features. More

by KAYICOLEY Verified Customer Verified Customer

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The attention and involvement during the purchase event was excellent. We met the sales Mgr, he came over and introduced himself. I showed him my numbers he matched them and we had a deal. Austin was ve was excellent. We met the sales Mgr, he came over and introduced himself. I showed him my numbers he matched them and we had a deal. Austin was very personable and very involved with us. He took care of everything including the transfer and the registration right there at the dealership. He then introduced us to the tech advisor who went over various features of the new car The whole experience was very upbeat, not.like the hostile encounters in the past 25 years of purchasing a car..I would recommend Lexus of Sarasota to my neighbors and friends. More

by paxafi216 Verified Customer Verified Customer

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It was a pleasure working with Austin and the entire Lexus team. They were professional, friendly and communicative. I would definitely recommend them to others. Lexus team. They were professional, friendly and communicative. I would definitely recommend them to others. More

by rappael Verified Customer Verified Customer

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Austin was a real pleasure to work with, as was everyone else at Lexus of Sarasota. It was an extremely pleasurable experience. else at Lexus of Sarasota. It was an extremely pleasurable experience. More

by Misty5 Verified Customer Verified Customer

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Austin is the best. Fast, efficient and anticipated needs. I can tell he really cares about his customers based off his performance. Fast, efficient and anticipated needs. I can tell he really cares about his customers based off his performance. More

by SFCTARGA Verified Customer Verified Customer

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Amazing and seamless process. Austin was excellent and very professional. I would buy again from Lexus of Sarasota. Austin was excellent and very professional. I would buy again from Lexus of Sarasota. More

by twallison Verified Customer Verified Customer

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