Austin McCutcheon | Page 3
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,092 Reviews
Write a Review1092 Reviews of Austin McCutcheon
August 04, 2023
Great dealership who has been taking care of my cars for years. I had my car serviced (oil change) a month ago, no issues. I have since noticed oil leaking on my garage floor. years. I had my car serviced (oil change) a month ago, no issues. I have since noticed oil leaking on my garage floor. More
August 04, 2023
Amazing! Very helpful! Zach took his time and was understanding about what I wanted! Will definitely recommend anyone whose interested in purchasing at hyuand Very helpful! Zach took his time and was understanding about what I wanted! Will definitely recommend anyone whose interested in purchasing at hyuandi! More
Other Employees Tagged: Luke Burfield , Zack
August 02, 2023
It took at least 4 calls before I was able to get a reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a mo reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a month to get it fixed More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
July 26, 2023
Received an anti theft update in my car, went quickly. Construction is a mess, but the service was still good. Construction is a mess, but the service was still good. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
July 25, 2023
I ended up waiting a long time for a fairly routine check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately co check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately comped my bill for the inconvenience without me asking. The service was quality and I appreciate the effort to make up for the mix-up. Overall a good experience. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
July 22, 2023
The dealer changed my vehicle key type from the original Sonata key style without my consent after starter repair and only provided one key. It is disappointing. Sonata key style without my consent after starter repair and only provided one key. It is disappointing. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
July 21, 2023
The service department was great! Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
July 06, 2023
Excellent service and I was grateful for their expertise! Got me on and out timely as well! Got me on and out timely as well! More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
July 05, 2023
The dealership kept my car for 2 weeks and did not do anything to fix the problem. I will not be using their services anymore. I dropped off my 2018 Genesis G80 Sport with the transmission slipping in 2n anything to fix the problem. I will not be using their services anymore. I dropped off my 2018 Genesis G80 Sport with the transmission slipping in 2nd gear. They said it was the cellnoid. I left it with them for 2 weeks to order the part and fix the problem. I had to call them multiple times for updates. The person who was supposed to be monitoring my car was hardly available. Never go to the dealership group for anything. They are awful. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie