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Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 5

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.8
119 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

4.8

119 Reviews

Write a Review

119 Reviews of Audrey Gradeless

June 12, 2025

Dealership Rating
Employee Rating

Friendly, prompt and professional. Good job to all! TV in waiting area could be turned to a regular channel and that would be appreciated More

by KRISTALICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 24, 2025

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Employee Rating

Very friendly and seem to be very knowledgable and explained issue to me so I could understand it More

by bhnico1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel

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May 27, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

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Employee Rating

Prompt courteous service. Answered all questions and very pleasant experience. Will definitely come back for future service. More

by tjp90210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

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May 16, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

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Employee Rating

Had a great experience at City Auto Mall from the sales department to the service department spot on!! Will recommend to anyone and everyone! More

by mikeamysmith2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dau , Matthew Hein, Robert Lonsbury

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May 12, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Dealership Rating
Employee Rating

It was very easy to set up an appointment for the oil change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. More

by tanmichelle44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

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Employee Rating

Justin is always a pleasure to work with. He is very helpful and happy. Everything is always taken care of More

by JANDALEBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon , Robert Lonsbury

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May 09, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2025

Dealership Rating
Employee Rating

Audrey was friendly, professional, and took the time to walk me through all the paperwork, which I really appreciated. The service was quick and efficient—everything was handled smoothly from start to fini More

by brooknshoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2025

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Employee Rating

i was sastifed with the over all service that i had with city ford and audrey was very polite More

by SAMMRC2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

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Employee Rating

Easy in and easy out. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. More

by WITTE_DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Travis Nichols , Robert Lonsbury

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Mar 29, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

Dealership Rating
Employee Rating

Justin is always so helpful and wonderful to work with. I really like working with the service employees. More

by JANDALEBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

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Mar 26, 2025

City Automall Ford responded

We're happy you found our staff to be so helpful during your experience here at City Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

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