Ashley Botello

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Ashley's efforts met your satisfaction. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

Sanah, Thank you for your wonderful review! Providing a smooth and efficient experience is always our goal, and we are glad that our efforts met your satisfaction. We hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

Kartik, We appreciate you for leaving Ash this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Ash provided you with top notch service. We are delighted to know that she was dedicated, committed and made your experience very smooth/hassle free. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that Erwin's efforts met your satisfaction and recommendation! We are thrilled to know that he is very excellent, patient and knowledgeable. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Ash and Raul this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were knowledgeable, responsive, transparent, professional and made your experience exceptional. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

I sincerely apologize for your disappointing experience at our dealership on May 4th. Our sales team should have welcomed you immediately and negotiated transparently - not ignored you or played games. This falls well below our standards, and I'm addressing it directly with additional staff training. I'd welcome the chance to speak with you personally at (951) 441-6182. Thank you for bringing this to my attention. We value your feedback and hope to earn another opportunity to serve you better. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

Walter's Mercedes-Benz of Riverside responded

Cheri, Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that JR's efforts met your satisfaction! We are thrilled to know that he was excellent, never pressured you and made you feel comfortable in all aspects. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

Mele, Providing first class service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ash and Christian's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were wonderful to work with. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

Amila, Thank you for leaving Ash this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Ash could provide you with exceptional service. We are happy to know that she was kind, courteous and very professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ash this wonderful review! We are honored to have had the opportunity to work with you and your wife and we are glad that Ash could provide you with 5-star service. We are pleased to know that she was terrific, well informed and pleasant to work with. We look forward to working with you again in the future when the time comes. We warmly congratulate you both on your new Mercedes-Benz 250 GLB- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager